Southwest Kia - Dallas

Gage was extremely helpful. We told him up front about our need to keep the payments around $300 and he helped us get them. The financial rep was equally helpful explaining the We told him up front about our need to keep the payments around $300 and he helped us get them. The financial rep was equally helpful explaining the benefits of each product offered. In the end, we chose the extension of the LoJack plan and also the paint and fabric protection! Big thanks to everyone involved! More

Great experience. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. More

I took my car to get a complicated a/c issue figured out and they completed it in under 4 hours. Very happy with the service. and they completed it in under 4 hours. Very happy with the service. More

I liked being promptly greeted. The process seemed to be a lot faster than the last time I bought a nee car in 1997. Just wish they would have come down a bit on the price. The process seemed to be a lot faster than the last time I bought a nee car in 1997. Just wish they would have come down a bit on the price. More

The workers are really friendly they come out to your car and greet you and they see how can they help you and greet you and they see how can they help you More

Jake was my attendant he was awesome explain everything to me that needed to be done to my car and I needed some work done and didn’t get paid till the next day he explained to me about sunbit and go appro to me that needed to be done to my car and I needed some work done and didn’t get paid till the next day he explained to me about sunbit and go approved for $450 and I’m so glad he did and I definitely will be back thanks so much Jake your awesome Mary F Decoste More

The service advisors were prompt and courteous. I appreciated that they waited to discuss sdditional recommended service after completing service on my vehicle, rather than trying to talk to me I appreciated that they waited to discuss sdditional recommended service after completing service on my vehicle, rather than trying to talk to me about it before the service was completed. That way I can decide which service to get done and when. However, from previous experience, they will come and advise before the service is completed if there is a service that may be required that may be harmful to the operation of the vehicle. More

The customer service is impeccable at Southwest kia and you never have to wait long you never have to wait long More

Tried multiple times to set up a service appointment. Woman answering the phone was very rude. When I called back she disconnected the call because she recognized my number on her caller ID. Left mult Woman answering the phone was very rude. When I called back she disconnected the call because she recognized my number on her caller ID. Left multiple messages for Service Manager or General Manager to contact me. Never happened. Even tried FB messenger, but never got contacted. Finally found the cell phone number for the Service Manager. Called and he was very nice. Said he would have his best guy contact me to set up an appointment. Waiting two weeks and still no call. Don't they want my business? More

I highly recommend Kia dealership. They have great customer service. You are very much appreciated. They have great customer service. You are very much appreciated. More