
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Showing 1,375 reviews
Excellent service counselor, Sarwesh Karki, courteous, professional, knowledgeable and accommodating. He made the processing wait time endurable. It took 4.5 hours after I made my selection and was approv professional, knowledgeable and accommodating. He made the processing wait time endurable. It took 4.5 hours after I made my selection and was approved, to process the transaction due to the fact that there was only ONE financial advisor and quite a few customers in line. More
Fast clean friendly experience with great coffee that was free A beautiful waiting room with huge TV and the price was more reasonable than I expected. free A beautiful waiting room with huge TV and the price was more reasonable than I expected. More
Extremely polite knowledgeable respectful service advisor. He educated my 23 year old daughter on important tips in caring for her vehicle. He opened the door for both of us and told her as a young advisor. He educated my 23 year old daughter on important tips in caring for her vehicle. He opened the door for both of us and told her as a young lady to never touch her door in the presence of a male. More
Very professional and outstanding service by adviser Jake Keller. Top rate job and excellent service. I was given a timeline and they by far exceeded the completion before that and explained everything perfe Keller. Top rate job and excellent service. I was given a timeline and they by far exceeded the completion before that and explained everything perfectly. More
Every one was very professional and was very nice. Treated my wife and I with the most respect. And we thank them for that. Southwest Kia have a blessed day. Treated my wife and I with the most respect. And we thank them for that. Southwest Kia have a blessed day. More
This is the worst dealership I have ever dealt with. They lack communication, professionalism and I would not recommend going there. I have had multiple issues with them but the latest took the cake. We They lack communication, professionalism and I would not recommend going there. I have had multiple issues with them but the latest took the cake. We are 1 1/2 hours from the dealership so we told them to mail our license plates when they came in. A couple of days after our paper tags expired I called and asked where they were and was told by the receptionist (manager could be bothered to come to the phone) that our tags were not in and not to worry I wouldn't get a ticket and if I did the dealership would pay for it. Low and behold we have never received the plates or a phone call and I received a ticket. I finally talked to a manager who tried to blame me for my husband not answering their call (he didn't have any missed calls on April 6th at all). He finally agreed to Fed-EX the plates and the check to cover the ticket and I asked for an email to confirm the tracking information. He couldn't bother to call me back and again when I spoke with the receptionist he couldn't be bothered to come to the phone. I was given the tracking number for the plates but the check will not be in that envelope. Let's just say I fully expect to have to call again tomorrow to get that tracking number. I cannot express how incompetent and unprofessional my experience has been with this dealership. More