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Southwest Kia - Dallas

Dallas, TX

4.8
1,382 Reviews
Welcome to Southwest Kia Dallas – the #1 Kia Dealer In Dallas At Southwest Kia Dallas, we pride ourselves on being the leading Kia dealership in Dallas and the surrounding areas, including Mesquite, Garland, and Irving. Our commitment to customer satisfaction and our extensive selection of new and pre-owned Kia vehicles make us the top choice for all your automotive needs. Why Choose Southwest Kia Dallas? Extensive Kia Inventory: Explore our wide range of new and certified pre-owned Kia models, including popular choices like the Kia Sorento, Kia Sportage, Kia Telluride, and Kia K5. Our knowledgeable sales team is here to help you find the perfect vehicle that suits your lifestyle and budget. Exceptional Customer Service: At Southwest Kia Dallas, customer satisfaction is our top priority. Our friendly and professional staff is dedicated to providing a hassle-free car buying experience. From the moment you step into our showroom to the time you drive off the lot, we ensure you receive the highest level of service. Competitive Financing Options: We offer a variety of financing options to suit every budget. Our finance experts work with a network of lenders to secure the best rates and terms for your auto loan or lease. Whether you have good credit, bad credit, or no credit, we have solutions tailored to your needs. Certified Kia Service Center: Keep your Kia running smoothly with our state-of-the-art service center. Our factory-trained technicians use genuine Kia parts and the latest diagnostic tools to provide top-notch maintenance and repair services. Schedule your service appointment online for added convenience. Community Involvement: We believe in giving back to the community that supports us. Southwest Kia Dallas is actively involved in local events and charities, making a positive impact in Dallas and beyond. Visit Us Today Conveniently located in Dallas, Southwest Kia Dallas is easily accessible from Mesquite, Garland, and Irving. Whether you’re looking to buy, lease, or service your Kia, we invite you to visit our dealership and experience the Southwest Kia difference. Contact Us Ready to find your next Kia? Visit us at Southwest Kia Dallas or call us at 682-305-7203 to speak with one of our friendly team members. You can also explore our inventory and schedule a test drive on our website at kiasouthdallas.com. Discover why Southwest Kia Dallas is the preferred Kia dealership in the Dallas area. We look forward to serving you!
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,382 reviews

September 04, 2021

The sales representative Christian was very personable and attentive to my needs and taste for buying a car I love the Kia's this will be my fourth one for this make. The manager Cecil was very friendly More

by foresthillsbel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian sales rep. Cecil manager for sales
Sep 07, 2021 -

Southwest Kia - Dallas responded

Thank you so much for the positive feedback. Christian, Cecil and our team at Southwest Kia are happy to serve you and our community. Thanks again for choosing us for your automotive needs & taking the time to leave us a review. We look forward to seeing you again soon!

September 04, 2021

Service advisor was poilet and very friendly. Keep me informed on the process of my service work. The work was done alot sooner than expected. More

by BOOKER174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to leave us this positive review! Josh and our team are thrilled to hear about your experience and appreciate you choosing Southwest Kia.

September 04, 2021

Customer service was great. Pricing was questionable. I had one basic diagnostic and than was advised I needed another diagnostic at a greater price. Not pleased with pricing. More

by LDGARY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello Thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon

September 03, 2021

I Wasn’t greeted upon arrival to the service bay not given directions as to where to go. There were too few service agents for the amount of customers. Receptionists/cashiers had to step in to help. Wo More

by michael.feavel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

September 03, 2021

My experience with Southwest Kia was awesome! All the staff members were polite, friendly and helpful. I had the most awesome salesman (Mr.Karki) !!! He was there with me through the whole experience.. I More

by Blessed & Highly Favored
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarwesh Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Southwest Kia - Dallas responded

Thank you for the kind words and five stars! We look forward to serving you again soon at Southwest Kia!

September 03, 2021

The service was excellent along with friendly staff. All of my questions were answered in a timely manner and they went through the details and options on my car thoroughly. Definitely will do business here More

by CDD0917776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alec Rameriz, Jonathan Smith
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for the positive feedback. Our tea at Southwest Kia strives to provide five-star service for every customer, every time. I will pass along the kind words to Jonathan, Constantine and the rest of our service staff. We look forward to seeing you again soon!

September 03, 2021

Veronica is an excellent service rep: she’s no pressure, friendly, calm and goes the extra mile. Southwest Kia Dallas needs more employees like her! More

by BAJAOK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica in Service -5 star rating
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for taking the time to leave us this positive review! Veronica and our team at Southwest Kia are elated to hear about your experience and appreciate you choosing us for your automotive needs.

September 03, 2021

Excellent customer service,Albert was very accommodating helpful with my needs.They did awesome work as a team (sales,finance) It wasn’t an all day process,for that I’m Thankful More

by bod_aciousbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert, William Nevels, Cecil Cain, Darius Hart
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thanks so much for the 5 stars and valuable feedback. Darius, William, and Cecil are assets to Southwest Kia. We work hard to provide an extraordinary experience for all of our customers, and we look forward to seeing you again soon at Southwest Kia.

Sep 07, 2021 -

bod_aciousbo responded

YES,you will Looking forward to doing business THANK YOU

September 03, 2021

The service advisor who assisted me was very knowledgeable and resolved all my issues. Jorge provided outstanding customer care and service pertaining to my vehicle. More

by TUDAFROG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon, Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for the kind words and for taking the time to leave us a review. We appreciate your feedback, and I will make sure I pass this recommendation on to Josh, Jorge, and the rest of our service department. We look forward to seeing you again soon!

September 02, 2021

I had an appointment on August 5 to have the GPS on my Forte repaired. They diagnosed it as having a bad SD card and explained they would order a replacement and inform me when it became available. 3 we More

by LOTTOTX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

Sep 30, 2021 -

LOTTOTX responded

Hi Larry. You and I have discussed this on the phone, via email, and in person while I was visiting the dealership. My GPS issue has still not been resolved. Today's date is September 30 and I have not received an update since August 28. I am frustrated and disappointed with this experience.

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