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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
554 Reviews

554 Reviews of Southwest Kia: Dallas - Service Center

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April 09, 2024

Sat there an hour and a half being patience asked me if I needed something. Thank you for caring. More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Apr 09, 2024 -

Southwest Kia - Dallas responded

We appreciate your patience throughout the extended wait time you experienced during your recent visit. It's great to know that our team provided you with top-notch service. We look forward to serving you again in the future, safe travels!

April 09, 2024

Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t More

by Kristian Lannuier
Recommend Dealer
Yes
Employees Worked With
Michelle, service center rep
Apr 09, 2024 -

Southwest Kia - Dallas responded

Kristian, it's wonderful to know that Michelle and the rest of our Southwest Kia team ensured you had an excellent experience. We strive for transparency and customer satisfaction within all we do. Thank you for the review, we look forward to serving you again in the future!

April 09, 2024

This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More

by gina.crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 09, 2024 -

Southwest Kia - Dallas responded

Gina, we're so glad to know that you appreciated the timely and friendly service from our Southwest Kia team. We look forward to assisting you again in the future with any vehicle needs, thank you for the review!

April 07, 2024

Very nice and clean on inside I appreciate the guy that helped me out as well More

by Jaylovesbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to share your positive feedback with us. It's great to know that you received top-notch service from our Southwest Kia team throughout your experience. We're looking forward to serving you again in the future, safe travels!

April 04, 2024

They took good care of me and got my issues taken. Are of same day! They even walked and vacuumed my car so it looked great upon pickup. More

by Thegarrett5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Apr 05, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your positive experience and highlighting our Southwest Kia team's service! We look forward to assisting you again in the future with any vehicle needs. Safe travels!

April 01, 2024

George was professional, courteous and engaging. I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long More

by derrick.oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Apr 01, 2024 -

Southwest Kia - Dallas responded

We're glad to know that George and our team at Southwest Kia were able to provide you with professional, timely service! Thank you for the positive feedback. We look forward to serving you again in the future!

March 25, 2024

Love how they help me out with an good attitude and being Patience.. thank you More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Thorpe
Mar 26, 2024 -

Southwest Kia - Dallas responded

Thank you so much, Priscilla, for taking the time to share your wonderful experience with us! We're thrilled to hear that you appreciated our team's helpful attitude and patience during your visit to Southwest Kia. We look forward to serving you again soon!

March 20, 2024

This dealership is very professional and friendly and Mr. Thorpe answered all my questions and explained everything that I needed to know. I was very pleased with him. More

by margaret mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Mar 20, 2024 -

Southwest Kia - Dallas responded

Margaret, we're delighted to know that Mr. Thorpe and our team at Southwest Kia were able to assist you effectively! We appreciate your kind words about our professionalism and friendliness. Thank you for choosing us!

March 20, 2024

Worked with my schedule. Had limited time and they met my requirementss and time line More

by Travelingbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle gomez
Mar 21, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear that we were able to accommodate your busy schedule and meet your requirements promptly at Southwest Kia! Customer satisfaction is our top priority, and we're committed to providing convenient and efficient service to all of our valued customers. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future.

March 19, 2024

My service agent was excellent, courteous and very knowledgeable of what I needed. I will definitely come back and recommend him to my family and friends. Thank you so much. More

by cynthiasteward27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe
Mar 19, 2024 -

Southwest Kia - Dallas responded

Cynthia, we're delighted to know that you had an excellent experience with our service agent at Southwest Kia. We appreciate your recommendations and look forward to seeing you again!

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