Southwest Kia: Dallas - Service Center

Southwest Kia is a dealership that is concern and understand when it comes to the customers we are number 1. Keep up the good work understand when it comes to the customers we are number 1. Keep up the good work More

Fair pricing. Customer service was great. Would bring my vehicle in more often to get it serviced. Wait time was not to long, met expectations vehicle in more often to get it serviced. Wait time was not to long, met expectations More

Jake my service advisor was great at communicating and keeping me updated in a timely manner with the status of my vehicle that was being fixed keeping me updated in a timely manner with the status of my vehicle that was being fixed More

They were able to get the car in service quickly. I had the oil changed and the SRS light was on . It was able to be fixed under warranty and parts ordered and recall work done quicker than expected. the oil changed and the SRS light was on . It was able to be fixed under warranty and parts ordered and recall work done quicker than expected. More

Great service but it took so long I was there for 4 in a half hours. I was told that they were short on techs so hopefully next time they will have enough text to perform the work half hours. I was told that they were short on techs so hopefully next time they will have enough text to perform the work More

It was pleasing to me and they were prompt with their service and they were very friendly and everything was on time. I will return. service and they were very friendly and everything was on time. I will return. More

Responsive to calls, easy process. Manager & sales worked with me to get me where I wanted to be. Sat for way too waiting for finance, total trip was over 5 hours and I agreed to purchase in less th worked with me to get me where I wanted to be. Sat for way too waiting for finance, total trip was over 5 hours and I agreed to purchase in less than 2 hours. GPS addon does not work and was not given to me. Finance person changed it to some protection plan. More

Was satisfied with the service I was giver I was Was satisfied with the service I was giver I was informed on everything that they did and the part for the recall was and I didn't have to wait. Was satisfied with the service I was giver I was informed on everything that they did and the part for the recall was and I didn't have to wait. More

Bad service, June-present car is still not fixed1st Bad service, June-present car is still not fixed 1st appointment took 2 weeks, when I got there they said I did not have appointment, they looked at Bad service, June-present car is still not fixed 1st appointment took 2 weeks, when I got there they said I did not have appointment, they looked at call & ordered part, said they would call when part came in, no call back, called parts department said part was taken off back order and would be there in 2 days, made appointment 2 weeks wait, got there and left car for repair, they called 2 hours later and told me to come and pick up car, the part did NOT come in, so they reordered part, don’t know if the car will ever get fixed. This is a 40 mile round trip every time I have had to take car in. Car only has a little over 8000 miles, it should not need this kind of service to start with. More

Great service and Dealership KIA Employees made sure that I understood all the work that was going to be done before starting service and cost on completion A1 I understood all the work that was going to be done before starting service and cost on completion A1 More