Southwest Kia - Mesquite

Gary has always been customer focused on accomadating getting my car fixed. Helping me priortized what parts could wait on be replaced with replaing what could not wait. Keeping my safetly and my childre getting my car fixed. Helping me priortized what parts could wait on be replaced with replaing what could not wait. Keeping my safetly and my children's safety first with repairs. Also acknoledging as a single mother I have a budget and trying to work with my budget on repairs. Gary has made sure all repairs could be complete by the end of the work day ensuring I would have a car to pick up. He has always been focused on me as his only customer which makes me feel as though I am priority. He always has a positive and friendly attitude. Always willing to help and seek the best price for me. More

I was welcomed by Jerry and treated very professionally and warmly. Everything was explained clearly without pressure. I had a very comfortable environment to work with and my buying experience was super and warmly. Everything was explained clearly without pressure. I had a very comfortable environment to work with and my buying experience was superior. I love my new Kia and have had it serviced twice there now and the service was excellent and quick. I would highly recommend this Kia dealership to anyone and everyone, and especially recommend Jerry Tonubbee as an outstanding sales representative. Since I have bought at least 20 vehicles, this has been by far the best experience of all of them. More

Great experience. Jerry was a great representative for Southwest Kia. The credit area was a pleasure to work with and the entire process was finished in a timely manner. I would recommend not only Southwe Southwest Kia. The credit area was a pleasure to work with and the entire process was finished in a timely manner. I would recommend not only Southwest KIA, but Jerry Tonubbee as a great sales rep. We were introduced to the Service Department so I will feel more comfortable when I go for my first oil change! More

Although we selected a vehicle from anothern dealership, the customer service and professionalism provided by everyone we came in contact with was superior to any of the other dealerships we visited. I wou the customer service and professionalism provided by everyone we came in contact with was superior to any of the other dealerships we visited. I would recommend our salesman Victor to anyone who is looking for a car. I never dreamed I would feel the need to call a salesperson to practically apologize for not buying a car from them but that's what took place in this instance. More

When I purchased our Kia optima we had the most wonderful experience ever thanks to Victor Jauregui!!! He was very helpful and answered all of our questions fully, he's very knowledgeable and patie wonderful experience ever thanks to Victor Jauregui!!! He was very helpful and answered all of our questions fully, he's very knowledgeable and patient, he takes time with his customers to make sure everything is cleared. Ddefinitively we will buy from him again!!! More

Had a small problem with my car and took it in. Customer service was fast and very clear in what the process would be. I brought it in around noon and received my vehicle back the same day. There was no out service was fast and very clear in what the process would be. I brought it in around noon and received my vehicle back the same day. There was no out of pocket cost as the repair was under warranty. My vehicle was purchased in late 2006 and I've only had a few issues, all of which have been taken care of with little to no cost. In addition, after my first year of ownership I received a 100 dollar credit for service work. Which was nice. All in all, the service department is top notch with me. More

My experience at Southwest Kia was much better than expected. I had been to many other dealerships prior and had not felt comfortable with purchasing. Jerry was the first person that seemed to care abo expected. I had been to many other dealerships prior and had not felt comfortable with purchasing. Jerry was the first person that seemed to care about quality customer service and finding a great reliable car for me. I would recommend this dealership AND salesperson to anyone in the market for a vehicle. More

Byron was by far the best sales person that I have worked with when buying a new car. His initial sales approach was one of being very helpful, courteous and knowledgeable without being overly aggressive. He with when buying a new car. His initial sales approach was one of being very helpful, courteous and knowledgeable without being overly aggressive. He was very knowledgeable about the car that I was interested in. He really listened to my questions and concerns and dealt with them in a knowledgeable manner. In conclusion, he was able to make me feel comfortable with the purchase of the car I bought. I would highly recommend Byron to anyone wanting to buy a car from a salesperson who goes beyond common sales techniques and sincerely deals with your needs on a personal, but professional manner. Bryron is an asset to this dealership. Martin Rowley Garland, TX More

Michael is such a great car maintanance provider and at the same time a really friendly person. I always come to SW Kia for anything as simple as an oil change. I will be back soon because Michael pointed the same time a really friendly person. I always come to SW Kia for anything as simple as an oil change. I will be back soon because Michael pointed out that my air bag light was on and that I should have it looked at. I thank SW Kia and Michael Sierra for the excellent service and pleasant experiences that I have there. More

Dealing with Southwest KIA - NW has always been a pleasant experience. We bought a new 2009 KIA Sportage in July of '09 through Jerry Tonubbee and were quite pleased with the help he gave us. Jerry pleasant experience. We bought a new 2009 KIA Sportage in July of '09 through Jerry Tonubbee and were quite pleased with the help he gave us. Jerry is a very pleasant guy to work with, friendly and never pushy. I make it a point to go by the sales department to say "Hello" each time I take my car in for an oil change, tire rotation, etc. Gary Wells, who handles the service work for me, is also a very friendly and pleasant fellow to deal with. Having people like these working for Southwest KIA makes it a pleasure to return to this dealership. I have recommended it to several people, and Jerry in particular, for those who are in the market for a car and want to experience a friendly, relaxed atmosphere in the process. More