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Spitzer Acura

McMurray, PA

4.9
1,312 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,312 reviews

August 25, 2025

I worked with Chris. He was great. 10 out of 10. I very much appreciated the simplicity of the process. More

by DAVE.CONLEY85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Spitzer Acura responded

Here at Spitzer Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 24, 2025

Efficient and timely service! They ordered the pates needed and replaced them by next day. More

by hatabey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Malone
Aug 25, 2025 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2025

The service department has always been great. I’ve owned my car for 11 years and they have never steered me wrong. They never tried to upsell. Very honest individuals. More

by KLC282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

August 23, 2025

Layne has always been friendly and helpful. Service dept. is always efficient and punctual. I recommend them highly. More

by DEBRASDESIGNS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

August 23, 2025

Poor customer service, advisors are clueless. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. More

by LRESSLERRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Spitzer Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 21, 2025

All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More

by nesmacy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 21, 2025

As always, Layne was very helpful professional when I had my car serviced recently. He's great at communicating with me when any issues arise and tries hard to have the service work finished up in a reasona More

by HERRMANN.MARY
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 21, 2025

Spitzer made my entire experience of buying a new car stress free, thanks all! Love my new MDX More

by JHAZY131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Spitzer Acura responded

Thank you for your positive review! We are so glad that our team could get you into a vehicle that you love- while providing you with a smooth and efficient experience. Wishing you the safest of travels in your new MDX until we meet again!

August 20, 2025

Great experience! Knowledgeable, hardworking kind fast. Eager to help Good at counting cash Fun time More

by NATE_1115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

August 20, 2025

Layne Ciminel is very professional and courteous. I trust his judgement and he always accommodates my needs. I have always been happy with the service I have received. More

by Nancyely
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.