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Spitzer Acura - Service Center

McMurray, PA

4.8
703 Reviews

703 Reviews of Spitzer Acura - Service Center

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April 03, 2024

Have never had a bad experience at Spitzer Acura in McMurray. Both sales and service are exceptional. More

by JKERSNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic, John Layman
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Apr 04, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 03, 2024

I made an appointment for my 2023 RDX for a warranty covered issue. John greeted me immediately upon arriving and I was on way in five minutes. I picked up my car later in the day and it was washed and More

by RFIREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Apr 03, 2024 -

Spitzer Acura responded

Thank you for your very kind service review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 01, 2024

They always take care of my every need, and they are kind and patient while dealing with all of my questions. More

by daniellepordash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Apr 01, 2024 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team, Danielle. We're glad to hear we delivered such a great experience!

March 31, 2024

Have had great service on two cars over many years. Work has always been fine More

by BOBJMEYERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Spitzer Acura responded

It has been a pleasure serving you, Bob. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

March 30, 2024

Schedule appointment dropped car John asked me when I wanted to pick it up, it was completed at that time. Quick and easy with no problems. More

by JPOKORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Mar 30, 2024 -

Spitzer Acura responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2024

John attempted to hustle my wife for $1200 new tires to pass inspection. Kind enough to give her a 2 week deadline for her to bring “my vehicle” back and not get charged again. More

by pmifsud303
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Mar 31, 2024 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

March 29, 2024

I know I am always in good hands at Spitzer. I wouldn’t go anywhere else for service. More

by SYLVIA F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Spitzer Acura responded

Sylvia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2024

Easy to schedule, quick service from the service department. Will come back for sure. Yes More

by Garycondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Spitzer Acura responded

Thank you, Gary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

March 28, 2024

The service department provided the service I expected. Layne did a great job in keeping me apprised of the progress of the service. More

by BAUERDJSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your service experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

March 28, 2024

The dealership is conveniently located, has convenient hours, access to needed parts and knowledgeable employees. More

by KEN.HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Spitzer Acura responded

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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