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Spitzer Acura - Service Center

McMurray, PA

4.8
703 Reviews

703 Reviews of Spitzer Acura - Service Center

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December 05, 2023

It was speedy service. Nice lobby to set and wait for my car to get serviced. More

by TY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

December 02, 2023

Layne is an outstanding service representative. He is my "go-to guy" for questions concerning maintenance and repairs to my Acura. The Acura service department is one of the main reasons I continue More

by JANSTANLEY52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Spitzer Acura responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your service expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

December 02, 2023

My second Acura and Layne has been my service rep from the beginning. Outstanding job every time above and beyond every time. More

by sfdvldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Layne and don't hesitate to let us know if we can be of further assistance.

November 29, 2023

The service process was smooth and efficient. Offered loaner when service was going to take longer than anticipated when booked service a month earlier. More

by SUEHIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 29, 2023

During pick up, my wife had a hard time finding someone to check out with. More

by MLBENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 30, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 28, 2023

Layne always does a great job. As does Al and John. Never a hassle. Can’t imagine going elsewhere. More

by SANTELLO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 29, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne, Al, and John appreciate your business and hope to see you again soon!

November 28, 2023

John and the Service group consistently delivers tip top service! Every issue has been addressed, resolved quickly and courteously. More

by David Cook Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert and Brennan also deserve praise!, John Layman
Nov 28, 2023 -

Spitzer Acura responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 28, 2023

Professional , quick, honest. No problems with the service they were reasonable quick thank you Good More

by atifchaudry786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 28, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 24, 2023

Excellence is the standard at Spitzer Acura. John Layman is always courteous and greats you with a smile. The service work is consistently performed in a timely and thorough manner. Highly Re More

by rdeiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 27, 2023 -

Spitzer Acura responded

Thank you for the kind words for our John and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 21, 2023

I would write atleast 20 about this dealership. The entire process from start was smooth. I never felt pressured at any point. Jeremy and the team made my experience very memorable.. I just took m More

by ELOCKER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sure everyone that I did not click on does great.
Nov 21, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

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