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Spitzer Acura - Service Center

McMurray, PA

4.8
723 Reviews

723 Reviews of Spitzer Acura - Service Center

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December 21, 2023

Friendly and helpful staff that walked me through the process and kept me updated. The service was prompt, thorough and finished ahead of schedule. I will be coming back here. More

by MailAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 22, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years to come.

December 20, 2023

no time for review; great team there; seamless workflow from dropoff to pickup. Thank you. More

by TRAVIS.HEISKELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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Dec 21, 2023 -

Spitzer Acura responded

Thanks, Travis, for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 20, 2023

Great service…timely and courteous. Provided good information Thank you to your assistance …we will be back More

by trishmikemurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Spitzer Acura responded

Trish and Mike, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura. We look forward to having you as a valued customer for many years!

December 20, 2023

Honest and no shenanigans! Did not try to sale additional unneeded service items. Friendly and courteous service. More

by Pross02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 21, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

December 19, 2023

I have never had a problem with Spitzer. .this is the third MDX we have purchased from them….but a difficult to diagnose problem has resulted in a few visits with the latest car. John is al More

by MASTA41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Dec 20, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John and Layne and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

December 19, 2023

Really great customer service. Wonderful staff and the fact that loaner cars are readily available is very convenient. More

by DINAHARTLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Dec 19, 2023 -

Spitzer Acura responded

Thank you so much, Dina, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2023

They are very informative about explaining details about my RDX and have answers to my questions More

by mnuss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Benson
Report | Print
Dec 18, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for Layne and Jeremy, and for taking the time to leave us this wonderful feedback!

December 16, 2023

Albert & all service staff were very helpful & professional. I left very pleased with everything thank you More

by ZACK.PETRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert & woman whose office is next to vending machines
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Dec 17, 2023 -

Spitzer Acura responded

Thank you, Zack, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 16, 2023

Very professional and friendly. He explained what was going to be done and what the prices were for each one More

by TSUMMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

December 15, 2023

Layne was great. He made the whole experience professional, efficient and effective. I will definitely use him again. More

by mjlund33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

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