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Spitzer Acura - Service Center

McMurray, PA

4.8
703 Reviews

703 Reviews of Spitzer Acura - Service Center

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November 21, 2023

The service work was completed timely and exactly as explained. It's always a pleasure to work with John. More

by memalencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Nov 21, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! John and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

From the time we bought have bought ourMDX we have been very satisfied with both the salesman Chris and everyone else involved in the sale. now with our first service that service call was just as great, More

by BJDUNLAP4935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 20, 2023

I have dealt with Spitzer’s service department for 15 years and three different cars. I have never been disappointed. I have always been treated unbelievably well, have always been afforded a loaner, hav More

by JMIKEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Nicolas Desarno, J Baker, Andrew Spitzer
Nov 20, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 19, 2023

Always treated with respect and very helpful. Good atmosphere. The waiting area is very comfortable. More

by Mumford3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2023

They very accommodating on working me in for my problem on short notice. Keith always explains what service department is doing before preforming any service . More

by NMSHCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Keith was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2023

My husband and I own 2 Acuras. The staff and the service have always been professional and friendly. More

by PASTORANDY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. We appreciate your business and hope to see you again soon!

November 17, 2023

Willing to work with you to give you good service. Usually easy to deal with. More

by egeorge1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 18, 2023 -

Spitzer Acura responded

Thank you for the feedback for our service department. We'll be sure to share your comments with our crew. Thank you for your business.

November 17, 2023

I purchased my second Acura from Spitzer because of the service department, the staff and ease of getting an appointment More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Spitzer Acura responded

Thank you for taking the time to leave us a five-star rating! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years to come!

November 15, 2023

Good service and friendly people. professional and good on time, make sure everything Good and the car is clean More

by AABRAHAM004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Nov 15, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Layne has been our service rep for many years. He is very thorough and respectful. He always honors my request for service. I will continue to do business with this dealership. More

by BETSY.RETTURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Spitzer Acura responded

Betsy, Thank you so much for your excellent review! We are so glad that Layne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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