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Spitzer Acura - Service Center

McMurray, PA

4.8
720 Reviews

720 Reviews of Spitzer Acura - Service Center

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September 19, 2023

Everything about the experience was positive including the vehicle being serviced earlier then anticipated. I also appreciated being picked up and brought to the dealership once my vehicle was finished. More

by bschubenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Sep 20, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 19, 2023

The service team runs a tight ship, it's always a pleasure dealing with John or Layne. More

by GREGGJOHNSON703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 20, 2023 -

Spitzer Acura responded

Thank you so much, Greg, for your excellent review! We are so glad that Layne and John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2023

The only downside is that they had my car for a week to do the repair but I was not offered a loaner. I've had my car 6 years so I'm starting to think about my next vehicle. It would have been a great oppo More

by KERRYHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Spitzer Acura responded

Thank you Kerry for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and will certainly consider your feedback. We look forward to working with you again!

September 19, 2023

My 2014 MDX has 214,000 miles on it, runs like it's new, and has never been serviced by anyone but Spitzer. From start to finish, always an exceptional service experience! More

by THEOES316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2023

It has been and continues to be a wonderful experience to work with exceptional team! More

by DONNABASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 19, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 17, 2023

Keep up the good work. Quality service and timely advise. Will always get my vehicle serviced at this dealership. More

by Vijay Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

They always treat me like their most important customer. These words added to hit minimum…. More

by JOYCEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 18, 2023 -

Spitzer Acura responded

Thank you so much for your kind words, Joyce, and for taking the time to leave us this wonderful feedback!

September 16, 2023

The best service always! Very nice and helpful staff…even dropped me off and picked me up at work More

by Gina Fazzini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 18, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Gina, please let us know.

September 15, 2023

My Service excellent as always, in and out in a brief period of time and More

by bobdini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Sep 15, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

September 15, 2023

Great and friendly service. Always the same great service. Trust them and will continue to use them. More

by Hoopdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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