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Spitzer Acura - Service Center

McMurray, PA

4.8
693 Reviews

693 Reviews of Spitzer Acura - Service Center

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March 08, 2025

My car was serviced in the time promised. I appreciated the cleaning of my car at no additional cost. More

by harrold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Harrold, and we look forward to working with you again.

March 05, 2025

Great thanks for your help had great service and service was really the best one More

by lsabhesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

March 05, 2025

Always a good experience. Very professional. Work gets done that needs to be done and nothing more. More

by TCLISTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2025

Awesome service. Very personalized and took care of me quickly. Would highly recommend. Very satisfied. More

by friedelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

February 28, 2025

It Took 4 different female staff member to allow me to pay my bill. Was given a coupon at time of car purchase (from this dealership) but no one knew how to use it. In the end everything worked out but More

by gretchen.kreizenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 4 women
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Mar 04, 2025 -

Spitzer Acura responded

We're sorry that you didn't have a completely satisfying visit, Gretchen. Would it be possible to give us a call at our dealership and the team will reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 28, 2025

Excellent experience, from scheduling to check-in to completion on time. Layne Ciminel is a real pleasure. More

by BRYANR2D2
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Spitzer Acura responded

Thank you, Bryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

February 27, 2025

Great Experience. Professional staff. Smooth seamless buying experience. Thanks to Lynn and her Excellent staff. More

by VRANICHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Spitzer Acura responded

Thank you for the kind words for Lynn and our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 27, 2025

I had very little trouble getting a service date. When I arrived I was promply greeted by a technician who took my information. I then went to the waiting room where I had a coffee and a small snac More

by PETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Pete, and look forward to your next visit.

February 26, 2025

Great experience. Top quality work. Car was returned in perfect condition. Will definitely use Spitzer again. More

by shimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Malone, Jeanine Malone
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Feb 27, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 27, 2025 -

shimmerman responded

I really appreciate the care that your service department took with my car. Thank you.

February 26, 2025

Layne Ciminel is in charge of service for me at Spitzer. He is consistently helpful and courteous. More

by BRADTUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Spitzer Acura responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Layne's efforts consistently meet your satisfaction. We hope to see you again the next time you are in need of automotive service.

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