Spitzer Ford Dubois, LLC - Service Center

I called prior to the appointment for an Oil Change and Tire Rotation for my 2021 Ford Edge SEL, and I was told prior when purchased the vehicle that I would receive two free oil changes when I brought my Tire Rotation for my 2021 Ford Edge SEL, and I was told prior when purchased the vehicle that I would receive two free oil changes when I brought my car in for service, My father who is 85 years old brought it out to your dealership for service of the oil change and was charged around $74 dollars for the oil change, Also under my request for a Tire Rotation was not done either! I am not happy, I took the time to call and talk to the Customer Service of what I expected to be done for this visit and it was completely ignored. WHY? More

Jeremy picked up my vehicle on time. And Spitzer service did everything I asked them to do.. Spencer, picking up my vehicle at my home.Saves me considerable time to do other things... And Spitzer service did everything I asked them to do.. Spencer, picking up my vehicle at my home.Saves me considerable time to do other things... More

Jonathan Roth was great to work with at Spitzer Collision Repair. He took care of everything including the rental vehicle and an oil change after all the body work was repaired. Our car looks bran Collision Repair. He took care of everything including the rental vehicle and an oil change after all the body work was repaired. Our car looks brand new. Thank you, Jonathan! More

Susan Roush took care of everything for us on May 16, 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! More

I made an online appointment and Susan took care of everything. No problems. Great experience. everything. No problems. Great experience. More

They took great care of me as always ? ? They took great care of me as always, didn't take long to have it done either. Thank you guys so much. ? They took great care of me as always, didn't take long to have it done either. Thank you guys so much. More

positive. did a great job with installation. however, when i was scheduling i asked how long it would take because i had to be in work at 11am and my appointme did a great job with installation. however, when i was scheduling i asked how long it would take because i had to be in work at 11am and my appointment was at 8am. whoever scheduled me told me it would be an hour. however, i was there 2 hours and made it to work right in the knick of time. i did not appreciate that. but i am very pleased with the overall service More

They made an appointment for state inspection that was convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me. More

I don’t know the name of the tech who came to my home to perform the battery recall on my bronco sport, but he was wonderful. Friendly, well spoken, efficient, on time, I can’t say enough good about him. Bi perform the battery recall on my bronco sport, but he was wonderful. Friendly, well spoken, efficient, on time, I can’t say enough good about him. Big tall young man with curly red hair. Said he’s been doing this job since last September or so. I highly commend him More

Excellent service department. Very friendly and performed the service in a very timely manner. Thank you. Very friendly and performed the service in a very timely manner. Thank you. More