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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
159 Reviews

159 Reviews of Spitzer Ford Dubois, LLC - Service Center

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April 27, 2024

Someone picked up my car, made the repairs and returned it in a timely manner. I received a call to update the findings. They have a very friendly staff. More

by 5GLASSBUTTERFLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

April 26, 2024

Got me in when they said they would, work performed as requested at a fair rate. Kept motorhome clean inside, and that’s important to me. Pleasant people, nice to deal with! More

by RON.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, Ron, and for taking the time to leave us this wonderful feedback!

April 25, 2024

I’m always treated well and courteous by the staff and a very quick response with my problem can’t thank them enough More

by SANDSPRINGLODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review! It is our pleasure to serve your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!

April 24, 2024

I don’t even know where to start! My truck was brought in on a flatbed with a coolant leak and from the moment I stepped in the service bay everyone I spoke with was very polite, frie More

by Barclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for leaving Gary this positive review! We are so glad that he could provide you with a smooth and informative experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how he and the team may be of further service to you.

April 24, 2024

I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chris & Evan in Mechanics
Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 24, 2024

Over charged from estimate, loaner car was 35 miles from empty. Can not tell for exact hrs on vehicle More

by Cagekicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 23, 2024

I find no fault with the service that they perform. The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln deale More

by TEACHERG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2024

Very professional. Every employee I made eye contact with greeted me in a sincere friendly voice. Service work was performed in a reasonable time frame. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 23, 2024

The staff at spitzer is very helpful and took right over where Murray's left off when they sold it to them More

by CPATTERSON648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 22, 2024

Always have a great experience when I take my truck in for service. Thank you More

by FF101360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

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