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Spitzer Ford Hartville

Hartville, OH

4.6
753 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 753 reviews

March 12, 2026

Excellent service and great communication only complaint I have is you never have any loaners specially since you have done more than 10,000 dollars worth of work More

by lennyslawnservice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Spitzer Ford Hartville responded

Thank you for highlighting our communication and service. We’re sorry that loaner vehicles haven’t been available, especially after extensive work on your Ford F-250. Sierra would love to discuss some options for your next visit so you have reliable transportation.

March 12, 2026

Very nice ! I really appreciate the Picup and delivery service. People in the service dept. Were very informative More

by BRENDAGENET9
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
Mar 13, 2026 -

Spitzer Ford Hartville responded

We’re delighted our pickup and delivery service provided convenience and that our service department kept you informed during your Ford Edge maintenance. It’s rewarding to know our process worked well for you. Brandon and our team appreciate your feedback.

March 12, 2026

Charged a new widow over 1200 for something they didn't fix They didn't fix my car. They just called me and resolved the issue. Thank you More

by terryfedorovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 13, 2026 -

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, Terry, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 11, 2026

The people I have dealt with have been very good at explaining different options available to me. They don't leave me waiting for very long while they go to get answers to questions I had. More

by ISNERPDI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sabatine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Spitzer Ford Hartville responded

It’s great to hear our team helped you explore all the options for your new Ford and answered your questions without keeping you waiting. We know your time is valuable so we work to stay responsive. Enjoy your Ford and feel free to reach out if anything else comes up.

March 11, 2026

Great buying experience, highly recommend Justin L. in sales. Easy, fast deal. Fast finance dept. Only complaint was vehicle i bought had taillight/turn signal out after being serviced. 4.5 out of More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Spitzer Ford Hartville responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

March 09, 2026

Great to deal with, they had trouble getting a part but they made it right at the end, would definitely recommend them More

by cummins06.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Spitzer Ford Hartville responded

Thanks for letting us know about your Ford F-150 service. We appreciate your patience while we sourced that part and are glad we could make things right. Your recommendation means a lot and we look forward to assisting you again.

March 05, 2026

Very helpful. Answered all my questions fully. Very friendly and professional. Will not hesitate to recommend to family and friends. More

by SHOEMAKER6040
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Dieble
Mar 05, 2026 -

Spitzer Ford Hartville responded

Thank you for your kind review. It’s great to hear Sierra and our team provided friendly, professional service and fully addressed your questions on your Jeep Cherokee. We appreciate your recommendation and look forward to assisting your family and friends.

March 04, 2026

I recently purchased a truck from Spitzer and had a very positive experience thanks to Robert. He was informative and helpful throughout the process, all without being "pushy". He was great to work with More

by tokasht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Spitzer Ford Hartville responded

It’s wonderful to hear that Robert’s informative, low-pressure approach made your Ford F-150 purchase so positive. Thank you for choosing Ford and for sharing your experience!

March 02, 2026

No pressure sales , professional, very easy to discuss with , friendly atmosphere Personable and comfortable sales team More

by Shanbrant3841
Recommend Dealer
Yes
Employees Worked With
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Koval
Mar 02, 2026 -

Spitzer Ford Hartville responded

We’re thrilled Zachary and our team provided a no-pressure, professional experience during your Mazda CX-5 purchase. Enjoy every mile in your CX-5, and let us know if we can help with anything down the road.

March 01, 2026

It took a few days to get the issue corrected but was a good experience. Paul was great to work with! More

by GSESOCK
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 02, 2026 -

Spitzer Ford Hartville responded

Thank you for your patience while we corrected your Ford Explorer. We’re glad Paul provided excellent assistance throughout the process. We appreciate you trusting us with your service needs.

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