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Spitzer Ford Hartville

Hartville, OH

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
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543 W. Maple Street

Hartville, OH

44632

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Showing 753 reviews

February 08, 2026

Hard to find the actual service door location. Otherwise very good. Recall issue completed and done quickly. More

by Ricopup
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
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Feb 10, 2026 -

Spitzer Ford Hartville responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Hartville!

February 07, 2026

He got me in for a battery replacement and I really appreciate that.i would use your service again More

by mark.sun1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Spitzer Ford Hartville responded

It's great that Paul could get your Ford F-150 in promptly for its battery replacement. Thank you for your feedback and we look forward to helping with your next service.

February 06, 2026

Very professional and prompt in dealing with my car issue. For once, I did not feel like I was being ripped off by the dealership. More

by cjarrard05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Spitzer Ford Hartville responded

Thank you for trusting us with your Ford Edge. Paul and our team are glad we handled your issue promptly and helped you feel confident in our pricing. We appreciate your five-star feedback.

February 05, 2026

Quick and easy process dealing with everyone at the dealership. No hassles and they made the deal happen in record time. More

by GREG.POLING
Recommend Dealer
Yes
Employees Worked With
Michael Sabatine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Spitzer Ford Hartville responded

It’s great to hear Michael and our team were able to provide quick, hassle-free service for your Audi S5 in record time. Thank you for the 5-star review and for trusting us to care for your vehicle.

February 05, 2026

Went for an oil change but I needed to have front & rear brakes done. Thought it was expensive but I felt confident it would be done properly. Brandon explained everything very well. More

by Vicwall57
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
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Feb 08, 2026 -

Spitzer Ford Hartville responded

Vic, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2026

Overall I was very pleased with my experience at Spitzer Ford. Very friendly staff and made purchasing my first vehicle hassle free! More

by czaplickichris00
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Spitzer Ford Hartville responded

Thank you, Chris, for choosing Spitzer Ford Hartville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 04, 2026

Owned my Bronco for less than 6 months. Had it in the service department 4 times. One for a recall and the last two for the same problem with my throttle positioning sensor. I have to come More

by lshogan57
Recommend Dealer
No
Employees Worked With
Paul Asano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Feb 08, 2026 -

Spitzer Ford Hartville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

Feb 26, 2026 -

lshogan57 responded

Thank you for responding, but I gave your service department multiple opportunities to fix the issue. First time in January they rebooted the computer, second time, Two weeks later it occurred again and they replaced the TPS, third time, five days later, they replaced the throttle control, promised to call a Ford Engineer and had my Bronco for a week. Got my Bronco back on February 18th, service Powertrain message came on again on February 22nd. I called on the 23rd, found out they never called Ford, was told by Paul they would have a loaner for me either on Tuesday or Wednesday this week. Called Wednesday to make arraignments to pick up loaner and Paul said the loaner was scheduled to have the windshield replaced Wednesday night. I said ok and I’ll come by today, Thursday. I called and Paul said the windshield was not replaced last night but scheduled some time today. Paul stated he would email me the paperwork for my week long visit and he never did. It is obvious that keeping one’s word is a joke in this service department . I’ll be honest, your sales team was amazing, but your service department is absolutely horrible. The only reason I keep coming back is the lifetime powertrain warranty Spitzer has. I would recommend buying a car from here, but if the person depends on the dealership to take care of them after they drive off of the lot, stay absolutely clear of Spitzer Hartville.

February 03, 2026

Brandon went above and beyond helping facilitate repairs, rental car and returning my car. Thank you! More

by JELEE1955
Recommend Dealer
Yes
Employees Worked With
Brandon Adorisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Adorisio
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Feb 03, 2026 -

Spitzer Ford Hartville responded

It’s fantastic to hear that Brandon made the repair process and rental car arrangements seamless for your Ford Escape. Thank you for highlighting his efforts in returning your vehicle. We look forward to serving you again.

February 02, 2026

Sierra was excellent in explaining all the work was done to my Jeep ???? Awesome!!! More

by ARNOLDHERRING
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Dieble
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Feb 03, 2026 -

Spitzer Ford Hartville responded

Thank you for the kind words for our service department, Arnold! We look forward to sharing your compliments with Sierra and the team. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2026

BJ was awesome to work with and got us in to a newer Bronco sport within our budget the same day we walked in the door with zero issues and didn’t try to upsell. Highly recommend working with him. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Spitzer Ford Hartville responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!

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