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Spitzer Jeep RAM Brook Park
Brook Park, OH
890 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 890 reviews
November 18, 2025
The customer service was outstanding and communication on progress of vehicle could not of been better progress of vehicle could not of been better More
by MMAZIE
Verified CustomerEmployees Worked With
November 18, 2025
Denise was absolutely wonderful! She kept me up to date! My vehicle runs perfectly now She kept me up to date! My vehicle runs perfectly now More
by lilychix2001
Employees Worked With
November 17, 2025
The service was done very professionally. I ordered tires and they were on hand in time for my appointment I ordered tires and they were on hand in time for my appointment More
by howardphillip88
Employees Worked With
November 15, 2025
They got me in quickly, prices were reasonable for the services I asked to be done. They did not try to upset me on useless services. The bad - soon as I pulled out of the lot, my dashboard warning light services I asked to be done. They did not try to upset me on useless services. The bad - soon as I pulled out of the lot, my dashboard warning light came on telling me my start stop system was not available and to service my stop start system. I called right away and informed them of this, and was told that this is not uncommon and it means I have to replace my auxiliary battery and I can bring it back in so they can do it. I asked them to confirm that this is just coincidence and not an oversight on the work done to my vehicle. They confirmed yes, it was just coincidence and perfect timing despite this dashvoard warning light never appearing before through out the life of my car. I said okay, thank you, and hung up. Once home, I fixed the issue myself, it was the fault of the shop, and I will absolutely not be returning to this location for any routine maintenance work as I no longer trust this Spitzer service center. The work I paid to be done was done right and well but the lack of accountability and immediate offer to charge ne more money to have something repaired that wasn't broke prior to bringing my car in here was more than enough to make sure I do not return. More
by Jt
Employees Worked With
I do not know the names of who helped me
November 15, 2025
Horrible would not ever come back there and I'm thinking about suing Horrible unprofessional rude about suing Horrible unprofessional rude More
by Dutchin1998
November 14, 2025
Courteous, fantastic service from the moment I arrived. Gave the feeling that you, the customer, are valued. Gave the feeling that you, the customer, are valued. More
by POLICHUK
Employees Worked With
November 13, 2025
Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More
by Tonyscina
November 12, 2025
Was a walk-in with no appointment after a local repair shop could do what needed done. Ariel was courteous, respectful, and got me in anyway. The issue was fixed and Ariel was phenomenal and amazing throu shop could do what needed done. Ariel was courteous, respectful, and got me in anyway. The issue was fixed and Ariel was phenomenal and amazing throughout the process. He's an absolute asset to this company. More
by jimreasor
Employees Worked With
