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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.7
854 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 854 reviews

October 19, 2025

The service department is poorly informative about the needs of repairs and communication. I have attempted contact so many times to get an answer what is going on with my car after diagnosis I have to ca More

by VINHHOA11
Recommend Dealer
No
Employees Worked With
Noah Linen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Linen
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October 19, 2025

I felt like the person that took care of me knew what he was talking about. It wasn't afraid to say what I needed. I really appreciated that. Thank you. More

by hugo.quiles1
Recommend Dealer
Yes
Employees Worked With
5
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Oct 19, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 19, 2025

Everyone was very nice and helpful especially Anthony and Robert and the gentleman who helped. More

by SUESTOIKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Porvasnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Skufca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2025

Excellent - called in the morning and got 4 tires same day That's excellent service above and beyond !!! No run around Just great service 100% More

by Lynne72
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Oct 18, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

Excellent - called in the morning and got 4 tires same day That's excellent service above and beyond !!! No run around Just great service 100% More

by Lynne72
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Oct 18, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Jeep RAM Brook Park to be a positive one. Please don't hesitate to reach out if you need anything else.

October 18, 2025

Some comments are better left unsaid. Service Department lack communication skills, between personnel and customer. More

by jessshep51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Tripp took care of in first. Unaware of service person take took care of in second day/time.
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Oct 19, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for your review, Jess. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 17, 2025

The service was great and professional. Customer service answered all of my questions. I was treated with respect and courtesy. I was very satisfied with my service More

by TRIVETIMENOW0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Spitzer Jeep RAM Brook Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2025

Very fast and professional sales person that provided a great price and a great truck. More

by JGROSKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Spitzer Jeep RAM Brook Park responded

Here at Spitzer Jeep RAM Brook Park, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 13, 2025

Nice people to deal with very through and go out of there way to help you More

by jackgannon88
Recommend Dealer
Yes
Employees Worked With
Frank Mgr in service
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Oct 13, 2025 -

Spitzer Jeep RAM Brook Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Jeep RAM Brook Park, we look forward to having you as a valued customer for many years to come!

October 06, 2025

Both salesman did an excellent job showing me the vehicles and going through the ins and outs of finalizing the car deal. Finance managers did an excellent job as well. Only mark would be that the in More

by ZZIMOMRA7
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 06, 2025 -

Spitzer Jeep RAM Brook Park responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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