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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,022 reviews

March 15, 2026

Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help More

by ROYFR999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Leclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear your Ram 1500 is back on the road smoothly. We appreciate you trusting our team for your service needs. We look forward to helping you again whenever you need assistance.

March 14, 2026

Friendly ? ? I know I dont havecany more words to share . Okay ?? ?? More

by SKRUEGER826
Recommend Dealer
Yes
Employees Worked With
Winthrop Defreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winthrop Defreitas
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Mar 14, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re happy you experienced friendly service during your visit. Congratulations on your new Jeep Cherokee and thank you for the perfect rating. Winthrop enjoyed assisting you.

March 14, 2026

Easy scheduling. Great communication. Very nice facilities Easy scheduling. Great communication. Very nice facilities Easy scheduling. Great communication. Very nice More

by Matthew.r.pedone
Recommend Dealer
Yes
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Mar 14, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your thoughts on your Jeep Wagoneer service. We’re glad scheduling was seamless, our team kept you informed, and you found the facilities welcoming. We appreciate your five-star rating and look forward to assisting you again.

March 12, 2026

With Kim's assistance she kept me informed on what was going on with car from beginning to end and I appreciate that. There was a gentleman that came to me and thanked me for coming in and he was also ver More

by dorseycherelle
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 13, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful that Kim kept you informed throughout your Jeep Renegade service and that you felt so welcome during your visit. We’re pleased the clean, pleasant atmosphere and attentive care met your expectations. Thank you for choosing us for your Jeep Renegade service.

March 11, 2026

Very quick, Friendly service. Was very pleased with the work I had done. Thank you so much, I will be using you again More

by Angiromine
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

Hello, thank you for sharing your experience. We’re glad our team provided quick and friendly service on your Dodge. Kim and the crew look forward to helping you again.

March 11, 2026

Quick and easy. Very nice people. Took care of me right away. Very clean shop. More

by larry.sanchez83
Recommend Dealer
Yes
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Mar 11, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re pleased to hear you enjoyed our quick service and clean facility. Thanks for entrusting us with your Jeep and we look forward to seeing you again.

March 10, 2026

Great customer service. Kim was very pleasant to talk with. The free customer shuttle service was very helpful. More

by Czyzynskirich
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 10, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to hear that Kim made your visit pleasant and that our shuttle service was useful. Thank you for trusting us with your Ram’s service. We look forward to assisting you in the future.

March 08, 2026

Easy to work with. Everything was explained clearly. Great experience Waiting room was Nice. Friendly More

by dominodec
Recommend Dealer
Yes
Employees Worked With
Lisa Levlair
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Mar 09, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. We’re pleased you found our team easy to work with and appreciated the clear explanations throughout your service. It’s great to hear you enjoyed the comfortable waiting room and felt welcomed by our friendly staff. Thank you for entrusting us with your Jeep Compass and we look forward to serving you again.

March 08, 2026

Mixed feelings. My car was there waiting for a recall to be completed for about 3 months. The loaner I was given was dirty and had no gas when I first received it. T More

by Kungfuacademywest
Recommend Dealer
No
Employees Worked With
Ian Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Tillman
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Mar 12, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this issue to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 12, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for bringing this issue to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 07, 2026

Kim was great. Got me in quick and taken care of. Kim in service was great. She got me in quick and helped resolve my problem. More

by Tjp5374
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 08, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear Kim arranged prompt service and efficiently resolved the issue with your Dodge Durango. Thank you for the 5-star rating. We appreciate your trust and look forward to assisting you again.

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