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Spitzer Jeep RAM Brook Park
Brook Park, OH
993 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 993 reviews
February 22, 2026
Very professional. It took a bit longer than I expected snd would have liked an update during that process It took a bit longer than I expected snd would have liked an update during that process More
by jcn0
Verified Customer
February 22, 2026
Did all the work super quick and correctly Spitzer got my jeep in fast. Ariel was very professional and funny. He had my jeep serviced quickly jeep in fast. Ariel was very professional and funny. He had my jeep serviced quickly More
by kymakens64
February 22, 2026
The dealership was good. The dealership was easy to deal with and friendly and clean. The dealership was easy to deal with and friendly and clean. More
by lachelle45
February 20, 2026
2 Service advisor was good. But there is just always something. I schedule and appt and say I'm waiting for service: oil change and to fix my driver heated seat. Get there and o But there is just always something. I schedule and appt and say I'm waiting for service: oil change and to fix my driver heated seat. Get there and old it'll be a few hours. I said forget the heated seat and just oil change. Advisor said you should get tires rotated too. But I wasn't there for that but said ok. Then went to check out and was told I owed $130+ dollars. We were given jeep wave when We leased the vehicle. We've had jeeps the last 8 + years. With jeep waves and have never had an issue. I told the cashier I had Jeep wave and she said she didn't see it. I asked the service advisor and he said they expired bc I didn't use them in a year. 1. We were NEVER told the jeep wave/service expire in a year when we leased the vehicle. I was actually quite insistent we even got Jeep wave bc we used it in the past. Online Jeep wave says 2 years. Where did this random 1 year expiration date come from? I didnt have my coupons on me and because I was flustered I forgot to pull up my jeep app to use those coupons. I asked someone in sales too and she was completely unhelpful and basically said 'oh well' I will not be back to your dealership. I've already scheduled service for my driver heated seat at another Jeep dealer. More
by DIMNDGAL
February 19, 2026
Very good and great customer service Easy to communicate and great service, thanks for everything and great service, thanks for everything More
by geraldoleon90
February 16, 2026
Have dealt with spitzers for approximately 20 years. . Wife's jeep was up for lease renewal and they wouldn't deal at all. So much forworking with ongoing customers. They basically just laughed at us. Do . Wife's jeep was up for lease renewal and they wouldn't deal at all. So much forworking with ongoing customers. They basically just laughed at us. Done with thDrm More
by scareygizmo
Employees Worked With
February 13, 2026
Professional, courteous, and commutative I was impressed with the professionalism and communication of Crystal. The entire process was quite simple with the professionalism and communication of Crystal. The entire process was quite simple More
by dm070673
Employees Worked With
Crystal
February 12, 2026
The overall process of leasing the new Durango was fantastic. The team was great to work with. fantastic. The team was great to work with. More
by TOMDBATTLE
