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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,157 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,157 reviews

June 01, 2026

She was awesome with helping me get my dream truck and was so nice/easy to talk too! Thanks Ash! More

by Santiagoismael832
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted Ashley made the process of selecting your used Ram 1500 straightforward and pleasant. Thank you for sharing this feedback, and enjoy your new truck!

June 01, 2026

Ashley Nelich was awsome! !! She got me the wrangler I wanted at the payment I wanted with minimal money down. Ashley shared her story’s with me about her Jeep and also about h More

by Nbaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re thrilled Ashley helped you secure the Jeep Wrangler you wanted with minimal down payment and shared her own Jeep adventures. Your 5-star praise motivates our team to keep exceeding expectations. Enjoy every trail in your Wrangler and we hope to see you again.

June 01, 2026

Spitzer Jeep was great to work with and Ashley was great! Ashley made the buying process easy! More

by Scasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Paradise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad Ashley made the buying process seamless and enjoyable. Congratulations on your new Jeep Wrangler and thank you for choosing us. We look forward to working with you again.

May 31, 2026

The communication was bad. I had no updates throughout my visit until I called the first day after my car was there for 7 hours. The next day car still there tried calling left More

by Falsor615
Recommend Dealer
No
Employees Worked With
Kim Boutell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Jun 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 31, 2026

Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable More

by George G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sandahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Spitzer Jeep RAM Brook Park responded

It was a pleasure to see Edward walk you through every feature of your used Jeep Grand Cherokee L. We’re glad the process felt comfortable and thorough. Thank you for choosing us and enjoy your new Jeep.

May 31, 2026

No one really wants to hear honest feedback Car cleanliness financing and mileage Honesty And customer experience More

by JACKIE.STEVENS
Recommend Dealer
No
Employees Worked With
Many
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Jun 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Jackie, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this.

May 30, 2026

Good job by all! A little pushy on the survey! Everyone else, great job!:) Really! ;) More

by JWAMPLEMAN
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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May 31, 2026 -

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2026

Ash did a great job work with myself and my wife. Got a fair deal in the process. Very personable which was refreshing. More

by MICK01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. Ashley and our team are glad the process felt fair and personable for you and your wife. Congratulations on your new Jeep Grand Cherokee L!

May 30, 2026

Poor communication Poor communication made us feel like our business really didn't matter What else? More

by joyce11
Recommend Dealer
No
Employees Worked With
Crystal
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Jun 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Joyce, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2026

Service sucked no loaner car took too long Car returned dirty with greasy finger prints More

by JSBGEK
Recommend Dealer
No
Report | Print
Jun 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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