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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.7
2,090 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,090 reviews

October 15, 2025

Very professional team. George was an outstanding salesman. I bought a used 2018 Kia Sportage and I had problems with the sunroof operating correctly. George and the staff w More

by storm0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Spitzer Kia Cleveland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 14, 2025

Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carmella Gullas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Roberts , Tabitha Barowick, Richard Montague
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Oct 18, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 13, 2025

Pleasant informative, and a comfortable experience I would like to think the whole service team for answering my questions getting me in and out in a timely fashion, very professional More

by cdcurry01
Recommend Dealer
Yes
Employees Worked With
Rachel I think
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Oct 13, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

This dealership works with you and is flexible! They are all super friendly and respect your time!! not pushy at all and respect what you want out of the vehicle. I am sooo happy with the car, I l More

by Robintroyer32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

October 10, 2025

From start to finish the employees were very friendly and courteous, and I appreciate that as I also work in the customer service industry. More

by REX.HOUSEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

October 09, 2025

Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00. More

by Dachellehayes2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ely Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Montague
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Oct 12, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 08, 2025

Belinda is thorough with review of services needed. Patient with questions about pricing. She honors customer's time/schedule. More

by michellestaryoga
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Oct 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 09, 2025 -

michellestaryoga responded

Great service!

October 07, 2025

1st they forgot to order my part, I called back a week later Rick apologized and said he Rick apologized said he would put the order through immediately. I then asked if they could put it on. I then I ask More

by charleneelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not positive, but I believe it was Tom Wolf that took me to the payment desk from Service
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Oct 11, 2025 -

Spitzer Kia Cleveland responded

Charles, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out.

October 07, 2025

Belinda Frost is great to work with. She always is so responsive and takes great care us. More

by Mary O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

October 05, 2025

Quick, efficient, and friendly The staff was warming, helpful, they gave me a great deal and I'm happy with my experience More

by ZMM
Recommend Dealer
Yes
Employees Worked With
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rosado
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Oct 05, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for choosing Spitzer Kia Cleveland! Please let us know if we can be of any more assistance.

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