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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,313 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,313 reviews

March 07, 2026

Kind, considerate, helpful Will definitely go back for my next lease or purchase Highly recommend! More

by Chris
Recommend Dealer
Yes
Employees Worked With
Damon Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Swann
Mar 07, 2026 -

Spitzer Kia Cleveland responded

It’s great to know that Damon and our team offered thoughtful and courteous service during your visit. We’re glad you love your new Kia Seltos and look forward to assisting you with your next lease or purchase. Thank you for the recommendation!

March 06, 2026

I it off came bame had my car in 10 minutes, they did a great job, I have been going them at least 20 years More

by smadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Spitzer Kia Cleveland responded

It’s fantastic to hear that our team, including Randy, had your Kia Seltos ready in just 10 minutes and did a great job. Thank you for trusting us for the past 20 years.

March 06, 2026

Great service, great people, great dealer. Thank you. I will be a loyal customer for a long time. More

by sjnelson79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember the name of my sales man right now.
Mar 06, 2026 -

Spitzer Kia Cleveland responded

Thank you for trusting our team with your Kia Sorento service. We’re delighted the experience and our people stood out to you. We appreciate your loyalty and look forward to supporting you for many years.

March 05, 2026

The service was quick and easy I didn't have to wait long which is always a good thing. More

by W.A.BATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Spitzer Kia Cleveland responded

Thank you for sharing your experience with our Kia service. We’re happy we could complete your K4’s maintenance efficiently so you could get back on the road. Please reach out whenever you need us again.

March 05, 2026

Great service George. Thanks This is the second time I buy car from the same place More

by khetar95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazim Ideis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear George R. provided great service again. Congratulations on your second Kia purchase and new Sportage Hybrid. We appreciate your continued trust and look forward to assisting you down the road.

March 04, 2026

I went in for an oil change tire rotation and a theft update. On a 2020 Kia forte that has 14,000 on the vehicle it is in pristine shape. After the oil change I had to go back to get the next oil change More

by Jack
Recommend Dealer
No
Employees Worked With
Ariella Cancel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Mar 08, 2026 -

Spitzer Kia Cleveland responded

Jack, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 03, 2026

I love the dealership. It was really good. I just wish it was a little bit more better timing but I understand the situation so I'm not mad or nothing about it. I appreciat More

by Whitecory86
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Mar 03, 2026 -

Spitzer Kia Cleveland responded

Thank you, Cory, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 03, 2026

Quick and very perfessional and kind They were very funny and easy to get along with More

by Fishelgeorge03
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 03, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear that servicing your Kia Sportage was prompt and that our team’s professional and friendly approach made the experience enjoyable. Your five-star rating means a lot. We look forward to assisting you again.

March 02, 2026

Spent over two hours for a door locking problem and they looked at the wrong part of the door and I had to reschedule at a different time total waste of my time More

by Richard Ballard
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Mar 02, 2026 -

Spitzer Kia Cleveland responded

Thank you for bringing this to our attention, Richard, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 02, 2026

Friendly, service oriented, engaging employees, no pressure, great atmosphere, convenient, helpful, straight forward, honest, informative More

by Terrigneaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Saydeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was friendly
Mar 02, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear our helpful, honest, and straightforward approach made your used Honda Civic purchase enjoyable. Thank you for recognizing our engaging employees, relaxed atmosphere, and convenient process.

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