Spitzer Kia Cleveland

Where Dreams Come True I purchased my second car from this dealership and again I was absolutely amazed by the hospitality here. Michele, my saleswoman, truly wanted my drea I purchased my second car from this dealership and again I was absolutely amazed by the hospitality here. Michele, my saleswoman, truly wanted my dream of getting a brand new car come true. Nothing else mattered to her in that moment except me getting into the car I wanted. She was extremely kind, relatable and easy to talk to. It was almost like a friend was helping me purchase a car, not an employee. She made me extremely comfortable through my entire experience. I want to thank her again for helping me through such an important part of my life. Also, Adam Black assisted me again in a great deal through my car buying. When I purchased my first car from this dealership, Adam made sure a young guy like me could be comfortable purchasing the car and I wasn’t breaking the bank. Thank you. More

Amazing customer service Paul was my sales consultant and he was amazing. He asked me what I wanted and he got me exactly what I wanted and then some. He went above and beyond Paul was my sales consultant and he was amazing. He asked me what I wanted and he got me exactly what I wanted and then some. He went above and beyond great customer service. I would absoulty recommend this office to other. Kia on brookpark road especially Paul was awesome. More

Very helpful from start to finish I went in as a first time buyer and was immediately put at ease. Michelle was very helpful from start to finish, as well as the entire team there. Eve I went in as a first time buyer and was immediately put at ease. Michelle was very helpful from start to finish, as well as the entire team there. Everyone I encountered was friendly and helpful. I am very pleased with my Optima. I will definitely return for future purchases and highly recommend this dealership. More

Excellent Jon was very patient and understanding with us, we stopped about a week ago, he showed us some cars. We said we would think on it and Jon didn't tr to Jon was very patient and understanding with us, we stopped about a week ago, he showed us some cars. We said we would think on it and Jon didn't tr to pressure us for a decision. Came back today, found Jon and he was so patient again and very understanding with all the questions and concerns that we had. We did end up leasing a new Kia and am very happy with the entire experience. Would definitely recommend shopping here for a car and recommend Jon to help you . You won't regret it! More

Very helpful and honest George Woods was excellent and there for me through every turn. He took the time to explain the intricacies of the car and Jeremy Zabell made the pap George Woods was excellent and there for me through every turn. He took the time to explain the intricacies of the car and Jeremy Zabell made the paperwork a joy. More

The Best car Buying Experience!!!! Imagine a world where when you walk into a car lot and the first thing you hear is good morning my name is George Woods. (Not hi I'm George, can I hel Imagine a world where when you walk into a car lot and the first thing you hear is good morning my name is George Woods. (Not hi I'm George, can I help u find something)???) Furthermore, I was asked if I would enjoy a fresh cup of coffee. Before the word car came into play, George Woods was just Real. Then imagine a car with a check engine light with tons of negative equalty and Kia says I'll buy it, pay it off and put you in a brand new car for around the same monthly payment I'm currently in??? This guy had to be kidding??? So imagine dealer who when approaching the building there friendly staff opens the door for you.??? The offer wasn't quite the same as my current deal YET G-WOODS FOUGHT TO GET THE BEST DEAL IMAGINABLE and now I have a great new car with great features...I Highly recommend Spitzer Kia and personally thanks G-Woods my guy who is awesome... More

Enjoyable A Very friendly and accommodating staff. They do their best to try and help you find the right vehicle for you and your financial situation. A Very friendly and accommodating staff. They do their best to try and help you find the right vehicle for you and your financial situation. More

Outstanding service The team and Kia on Brookpark Road was a phenomenal team. I met up with Mercedes and she gave me the ultimate experience she was timely as well as sh The team and Kia on Brookpark Road was a phenomenal team. I met up with Mercedes and she gave me the ultimate experience she was timely as well as show me all the different cars are at a great value and I am more than excited to work with them again and I more than recommend them to anyone please come out and see the Mercedes and the team at Kia Brookpark More

Amazing! I talked to the online rep, she answered all my questions and even talked me into making a trip up even though I was working with another dealership a I talked to the online rep, she answered all my questions and even talked me into making a trip up even though I was working with another dealership and just wanted to compare. I met with Mercedes and she was amazing! She met me at the door, helped me with my kids. She took the time to ask about my concerns and why I wanted to seek other options. After telling her what I wanted and what I was willing to pay for my lease, she was able to get me a better car at the right price. They also gave me the price I was seeking for my trade which was great. The entire team I worked with after that were amazing and talked me through every step! They were all truly honest and up front and didn't give me the run around! I highly recommend Spitzer Kia, the entire staff truly was/is amazing and I am so happy to have leased through them. More

Awesome service and car buying experience! I purchased a KIA Soul from this dealership. Everyone from the management, sales people, finance department, and all the staff I encountered during m I purchased a KIA Soul from this dealership. Everyone from the management, sales people, finance department, and all the staff I encountered during my experience gave me exceptional service. Jim Parson was my sales person and he gave me outstanding service. He did not pressure me into a sale and worked with me on the purchase. He explained the whole process so I understood it all. He was very helpful in explaining the vehicle's features and I am extremely happy with my purchase. I will be recommending this dealership to all of my family and friends. More