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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.7
2,330 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,330 reviews

May 28, 2026

In and out in a timely manner Friendly and took care of every from drop off to return off vehicle More

by Munleyjr
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
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May 28, 2026 -

Spitzer Kia Cleveland responded

We’re delighted Ariella helped make your Kia Soul service quick and seamless from drop off to return. We appreciate you highlighting how smooth the process was. Thank you for your five star rating.

May 27, 2026

Did not fix the problem with my car. Every time I get my car back it's something else wrong with it More

by shacarladavis48
Recommend Dealer
No
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Jun 03, 2026 -

Spitzer Kia Cleveland responded

Thank you, Shacarla, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 26, 2026

This dealership is great. Knowledgable, fair, and always looking out for their customers. Been coming to this Kia dealership for a decade now and will continue doing so. More

by PJFOX89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Spitzer Kia Cleveland responded

We’re honored to have earned your trust over the past decade as we’ve cared for your Kia K5. Knowing our knowledgeable and fair approach keeps you coming back means a lot to our team. We look forward to many more years of service together.

May 24, 2026

Excellent customer service, friendly environment The customer service was excellent, the salespeople were friendly and answered all my questions regarding the vehicle More

by Nparson88
Recommend Dealer
Yes
Employees Worked With
Andrew Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mansour
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May 24, 2026 -

Spitzer Kia Cleveland responded

Thank you for the five-star review and for praising our customer service. We’re glad our team answered all your questions in a friendly atmosphere. We look forward to welcoming you back for any future Kia needs.

May 24, 2026

Everyone was very friendly. The person helping me was considerate with my time and made sure I had arrangements because my car would be there longer than expected. They went abo More

by KBAILEY6784
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
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May 24, 2026 -

Spitzer Kia Cleveland responded

We appreciate you sharing your experience with our Kia Seltos service visit. Richard is pleased we could arrange accommodations while your vehicle stayed longer than expected. We’re glad we could provide extra support to make your visit more convenient.

May 23, 2026

Good experience, I liked the video that was sent during the service Everyone was very nice More

by MCASWELL08
Recommend Dealer
Yes
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May 23, 2026 -

Spitzer Kia Cleveland responded

It’s great to hear you appreciated the video update during your Kia service and felt welcomed by our team. Thank you for sharing your positive experience and we look forward to assisting you with your Kia again.

May 23, 2026

Nice folks, attentive to the issues I had and responded immediately. Thank you and keep it up. More

by rsmfreepub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear that Ariella and our team were attentive to your Sportage’s needs and addressed them right away. Thank you for your kind words and for trusting us with your Kia Sportage service.

May 23, 2026

Lady at check out was especially pleasant as were Jim Parsons and Caleb Caudillo. ???? More

by mitrengrub
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
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May 23, 2026 -

Spitzer Kia Cleveland responded

We’re delighted to hear the checkout experience and our service crew left you so pleased. Thank you for the 5-star review for your Kia Sedona, and we look forward to assisting you again.

May 23, 2026

I have dealt with Ariella for several service appointments and she is always pleasant and makes sure my vehicle is returned in a timely manner she’s a great service advisor More

by REYES.LISAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Spitzer Kia Cleveland responded

Thank you for bringing your Kia back for service and for letting us know how helpful Ariella has been across multiple visits. We’ll share your feedback with her and look forward to keeping your Kia running smoothly.

May 22, 2026

Professional and Personal! Treated me like a person and just a number...which I appreciate!! Excellent! More

by sticks732
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Report | Print
May 22, 2026 -

Spitzer Kia Cleveland responded

Thank you for highlighting our team’s personal yet professional approach during your Kia Seltos service. We’re delighted you felt respected as an individual and appreciate your kind feedback. We look forward to assisting you again in the future.

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