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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,916 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,916 reviews

February 11, 2025

Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit More

by marian.ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Feb 11, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2025

Great experience, friendly staff and great selection at the best prices.. truly proud to be apart of the Spitzer Kia family. More

by Funk42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran, Stephen Donat
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Feb 10, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! We are glad that our team was both kind and helpful. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

February 02, 2025

Great experience with everyone that was involved in my purchase.Very friendly group and easy to deal with. More

by Jmieyal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Report | Print
Feb 04, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Our entire team will be thrilled to hear of your kind words, thank you.

January 30, 2025

staff was very attentive and helpful while we were deciding on a vehicle to choose More

by dbpdexter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Michael Mansour, Mate Tamas
Report | Print
Jan 30, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 30, 2025

This is my 3rd car that I am purchasing through Kia of Spitzer! Very satisfied with the process! Big thanks to George and Cindy! More

by SANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Stephen Donat, Cindy Smith
Report | Print
Jan 30, 2025 -

Spitzer Kia Cleveland responded

Sandy, Congratulations on the purchase of your 3rd vehicle and welcome to the- Spitzer Kia West family. We are delighted to hear that George and Cindy were able to provide you with exceptional customer service that you are willing to return back to our dealership for this sales experience. We look forward to seeing you in the future, Safe travels!

January 28, 2025

The salesman George was very patient with my purchase. He took his time and advocated for the best deal for my specific situation. More

by leaundraperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Jan 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. We greatly appreciate the opportunity to work with you, and we are glad that George took great care of you. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

January 26, 2025

I keep coming back, this is my fifth purchase and I would highly recommend the dealership and George Woods from Sales. Very friendly and professional More

by Anderson.mema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran
Report | Print
Jan 27, 2025 -

Spitzer Kia Cleveland responded

Thank you for your excellent review and recommendation! We are honored by your continued business, and we are gad that George was both kind and helpful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

January 22, 2025

Sales representative George Woods is courteous and professional I have returned to buy another car from him More

by Anderson.mema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Mel Curran
Report | Print
Jan 23, 2025 -

Spitzer Kia Cleveland responded

Anderson, On behalf of everyone here at- Spitzer Kia Cleveland, thank you for your very kind review but also your loyalty to our dealership. We understand that you have several of choices when choosing a dealership, so thank you for choosing us for this experience. George will be over-joyed to hear that you added him to your splendid review and willingness to return back to him for his services. If there is anything else we can do to assist you, please let us know we would love to help. Safe travels!

January 21, 2025

The staff is friendly and really tries to help. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. More

by Tikitemble
Recommend Dealer
No
Employees Worked With
Gh
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Jan 22, 2025 -

Spitzer Kia Cleveland responded

I sincerely apologize for the frustration and inconvenience you've experienced with your key FOB. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us to our department and ask for the Service Manager available for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter. Safe travels!

Jan 23, 2025 -

Tikitemble responded

Already tried that. 😐

January 16, 2025

When we drove up to the dealership, they were very welcoming. John Hawk the sales associate helped me find exactly what I was looking for at an affordable price. I would recommend this dealership to a More

by gisell.t216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hawk
Report | Print
Jan 20, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We are thrilled to hear that John was able to provide you with exceptional customer service your way, he will be overly excited to hear your very kind words and willingness to recommend him to others, thank you. If there is anything else we can assist you with, please don't hesitate to ask, Safe travels!

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