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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,937 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,937 reviews

July 16, 2023

Great to work with but it has been very obvious that they pay their employees off of survey responses based on the pushing of taking these surveys. These should be used for actionable insights, not an employ More

by Tiff23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MELISSA MYERS
July 12, 2023

Great experience. Our salesperson, Christian Negron was easy to work with. Didn’t feel rushed. Felt my needs were what was important More

by Smm1888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gemelas, Christian Negron
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are delighted that Christian could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 12, 2023

I had an excellent experience. Paul Mlady was my sales associate and he was awesome! No pressures and new exactly what I could afford and worked with me! Outstanding Customer Ser More

by dlahmon0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Jonathan Gemelas, Paul Mlady
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are glad that Paul could provide you with a smooth, pressure-free experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

July 11, 2023

The staff are all extremely friendly and helpful. Melissa Myers was excellent! She was very kind, informative, and efficient in the service department. More

by gerbil-indigo.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Melissa! We are so glad that she was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 10, 2023

Everyone was very respectful and polite, especially my salesman Christian Negron who helped me make a final decision when it came to my purchase ! More

by colefullerton20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Negron, Zade Assad
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Cole, Thank you so much for your positive review! We are so glad that Christian took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 06, 2023

George Woods is awesome. We are confident and happy with our new lease. Thank you! More

by HS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Vinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Viscusi, Aziz Assad
Jul 07, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! Providing top-notch service is so important to us, and we are glad that George's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

July 06, 2023

George Woods was very nice, no pressure and he explained the features of the new car! Working with finance was a breeze and overall the experience was easy. My first oil change is also scheduled!! More

by sofias_s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! We are pleased that George and the team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 05, 2023

Amazing and quick service! Caleb was very helpful at explaining and breaking everything down to make it easy to understand.Go to him! More

by elijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Vinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Spitzer Kia Cleveland responded

Elijah, Thank you so much for your positive review! We are glad that Caleb could provide you with quality and efficient service. He will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 01, 2023

Had great inventory on the lot, so much to choose from! Mate Tamas was my dealer and gave me the most exceptional experience I could’ve asked for. More

by TiffanyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gemelas
Jul 07, 2023 -

Spitzer Kia Cleveland responded

Tiffany, Thank you so much for your excellent review! Providing a top-notch experience is always our goal, and we are glad that Mate's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

June 30, 2023

George was very easy to work with. No pressure and he hustled to get us out in time to pick up my son when I needed to go. More

by Emily
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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