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Spitzer Kia Cleveland
Cleveland, OH
2,131 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,131 reviews
January 10, 2026
Always professional She was knowledgeable friendly customer oriented Explained every thing in a clear manner customer oriented Explained every thing in a clear manner More
by william.brown
Verified Customer
January 07, 2026
Service is always very good at this dealership and the staff are very friendly and helpful they also keep you informed on your cars progress staff are very friendly and helpful they also keep you informed on your cars progress More
by Richard Ballard
January 07, 2026
The staff was extremely helpful and wise to my needs and for my car's situation. for my car's situation. More
by Starr
Employees Worked With
January 04, 2026
Spitzer Kia Cleveland makes buying a car a great experience. This is number 7 and we have no intention of going anywhere else when it's time for number 8. experience. This is number 7 and we have no intention of going anywhere else when it's time for number 8. More
by Satisfied Scott
January 03, 2026
Could not be better! My full comment is above. The best service from any dealership I have ever dealt with. My full comment is above. The best service from any dealership I have ever dealt with. More
by gwconsults
Employees Worked With
Idk, but I pulled in she added air to tire, she opened the exit door, I yelled thanks out the window, she just smiled and I drove out. Fast, prompt, wonderful service. In, service, out. Very courteous.
January 03, 2026
Needed assistance to sign up for your VIP App. Cashier couldn't help. Told me to talk to Service Manager, who told me to talk to a salesperson. Both not able to help. Called number for assistance Cashier couldn't help. Told me to talk to Service Manager, who told me to talk to a salesperson. Both not able to help. Called number for assistance on app. Left message. STILL have yet to find anyone that can get me signed up and get rewards!! More
by cindy-fraser@sbcglobal.net
January 03, 2026
The process from choosing what I want when I walked in at 2:15 was smooth but the rest of the process was draw out until 6:45. I wasn't happy on how long the finance process took. 2:15 was smooth but the rest of the process was draw out until 6:45. I wasn't happy on how long the finance process took. More
by DEBBIEH2C
Employees Worked With
Caleb
January 01, 2026
Excellent customer service. Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a gre Patient, kind, explained everything with a smile on her face and mind. My car was ready on time. She thank me for coming in to Spitzer and have a great day! More
by christineblaut
January 01, 2026
I purchased a used 2021 Kia Sorento in sept 2025. Immediately after taking the car home noticed many service issues, it seems like their pre delivery inspection was done poorly. We dropped off the ca Immediately after taking the car home noticed many service issues, it seems like their pre delivery inspection was done poorly. We dropped off the car at the dealership to have the issues fixed and it is now 1/1/2026 and I still don't have my car. I have been driving a rental from the dealer that does not fit my family of 5 comfortable, I have two car seats and it's very frustrating. The lack of communication from the service department is a joke. I now believe that the dealer ship sold me a bad used car and is playing games. More
by Alicia.mercedes5
