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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,156 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,156 reviews

January 24, 2026

At this time I have no problems with Spitzer Kia. I have been a client of Spitzer since 2005. More

by L. A. and G. Grayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Spitzer Kia Cleveland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Kia Cleveland, we look forward to having you as a valued customer for many years to come!

January 24, 2026

Nice people, talked with Caleb our salesman, service department helpful and great coffee machine. Thanks More

by MARYJOFAHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2026

Great experience! ! Cindy provided great customer service. Helped me throughout the entire process. Sent pictures of several vehicles and was patient addressing all my More

by Michiganroadrunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Spitzer Kia Cleveland responded

Here at Spitzer Kia Cleveland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2026

I had to come back for the issue with my SUV 4 times to get it resolved but Ari took the time to get to the bottom of the problem and she was very helpful. She provided excellent customer service. More

by elizabeth.krall
Recommend Dealer
Yes
Employees Worked With
Ari
Jan 21, 2026 -

Spitzer Kia Cleveland responded

Thanks, Elizabeth, for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

January 19, 2026

This car buying experience was incredible! George opened the door for me on the way in and was incredibly nice and knowledgeable from there on out. I told him my situation and he got straight More

by Ty K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

January 18, 2026

The ladies who checked me in were great when my car was done the lady pulled my car up away from the snow so I wouldn't get my interior wet and all the people in service were friendly and great More

by jim10
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
Jan 18, 2026 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

January 17, 2026

Wonderful and polite employees, clean environment, the worker gets you the best deal they possibly can, working with what YOU can provide at the time. Pleasant all the way around. More

by Thaboywonder216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Rosado
Jan 17, 2026 -

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

January 17, 2026

I will start off by saying Belinda Frost goes above and beyond with her customers!! Very knowledgeable, courteous, respectful, and takes care of her customers! That is very important for me. Also, the mast More

by guilfus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another service advisor that also took care of me since Belinda was busy! I thought that was very helpful and nice of her! Her station is in front of Belinda. Nice and helpful lady!!
Jan 17, 2026 -

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2026

They did a excellent job with us detail to detail and exactly what we want and very good customer service they didn't miss a beat everyone that talk to us was very professional and nice that's what made More

by patrickvelvet
Recommend Dealer
Yes
Employees Worked With
Walid Chaiban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walid Chaiban
Jan 16, 2026 -

Spitzer Kia Cleveland responded

Thank you so much for choosing Spitzer Kia Cleveland! Please let us know if we can be of any more assistance.

January 16, 2026

Very friendly, waiting area was clean and bright Service woman checked my tires to make sure they were wearing evenly and tread depth was good More

by ffeleppelle
Recommend Dealer
Yes
Employees Worked With
Service woman very good
Jan 16, 2026 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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