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Spitzer Toyota Monroeville

Monroeville, PA

4.9
970 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 970 reviews

March 11, 2024

I'm always impressed with the efficient and exceptional service I receive at Spitzer Toyota Monroeville. The staff is friendly, courteous and professional. Elvis was particularly great in getting me starte More

by Paul E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Mar 12, 2024 -

Spitzer Toyota Monroeville responded

Hi Paul: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2024

Total experience was Exceptional. Beyond call of duty from Charles Carter and James Thomas in Service Department; Assistants at Sales & Service Desk, to Auto Sales. All staff was cour More

by Njgroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter 5*, James Thomas 5*, Deana Hicks
Mar 11, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2024

I only used the service aspect of the dealership but it was set up efficiently and staffed by friendly employees. It was clean inside with different places for customers to wait and the coffee bar and rest More

by Dan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Mar 06, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

February 29, 2024

The service department is second to none. James Thomas is the best Service Manager I’ve ever worked with at any dealership. He explains everything, keeps you updated, and I was very impress More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Mar 01, 2024 -

Spitzer Toyota Monroeville responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Spitzer Toyota Monroeville, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2024

Rudy Shah was excellent throughout the whole process of searching, ordering and picking up our 2024 Toyota Highlander XLE Nightshade Hybrid. I would not hesitate to recommend him to other buyers More

by pgagary58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Rutul Shah
Feb 27, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Rudy here at Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

February 22, 2024

Deana Hicks is the best! Awesome customer service and she absolutely needs a raise! Thank you More

by Wm.jscott.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

We are very happy to hear that Deana provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

Spitzer is wonderful all the employees are kind and welcoming. Thank You for the great service. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dee, and for taking the time to leave us this wonderful feedback!

February 19, 2024

Service was good as usual. We have been using Spitzer Toyota for purchases and service for years. Service was very good and Deana Hicks was very friendly and professional. S More

by abaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Feb 19, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.

February 16, 2024

Elvis? Assisted me and informed what I did not need. Saved me money thank you! More

by jenkinsroxanne62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Feb 16, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

February 16, 2024

I was unable to make the service appointment directly on line....I had to make a phone call...inconvenient.... Charles Carter, service technician at my appointment did an excellent job.... More

by Porge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Charles Carter
Feb 16, 2024 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!