
Spitzer Toyota Monroeville
Monroeville, PA
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Each component, sales, F&I and service has exceeded my expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitze expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitzer Toyota exceeded my service expectation in every way! More
Deanna Hicks did a terrific job yesterday managing the service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toy service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toyota. More
Fast, quality and excellent service. I have been a Toyota client at Spitzer for many years, there is none better in providing friendly personal service. client at Spitzer for many years, there is none better in providing friendly personal service. More
Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle. Deana explained to me that I did not need an oil change at this time. This is an example of how she treats her customers. Always thoughtful and courteous. More
Andy Shah, Salesman, was professional in finding the RAV4 Hybrid I wanted in the specific color and trim that I was interested in purchasing. His knowledge of all safety features on vehicle, allowed me to l Hybrid I wanted in the specific color and trim that I was interested in purchasing. His knowledge of all safety features on vehicle, allowed me to leave dealership with confidence. RAV4 Hybrid was delivered exactly as I requested in down payment documents. More
It's been a great experience taking my car (a 2017 Toyota Corolla) to Spitzer Toyota, Monroeville, for servicing. Always professional and prompt service. I always look forward to interacting with Service Ass Corolla) to Spitzer Toyota, Monroeville, for servicing. Always professional and prompt service. I always look forward to interacting with Service Associate, James Thomas. Great guy, with a great personality! More
Josh was awesome found me the 4 runner I was looking for, he went above and beyond what I expected of a salesman. Would highly recommend him to anyone looking for a hassle free car purchase. The entire sales he went above and beyond what I expected of a salesman. Would highly recommend him to anyone looking for a hassle free car purchase. The entire sales team at Spitzer’s is fantastic. More
This was the worst car buying experience that I have ever had. This used to be an excellent dealership and I considered it "my dealership" and now it seems to be home to shady/cliche sales tactics and down r had. This used to be an excellent dealership and I considered it "my dealership" and now it seems to be home to shady/cliche sales tactics and down right rude treatment of customers. It is a seller's market at the moment, but a little tact and courtesy goes a long way. I love Toyotas and this will not be my last purchase, but it will be my last from Spitzer. Shame on you. More