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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,161 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,161 reviews

October 24, 2025

Unhappy ! TPS Sensor needed Replaced Called in advance ! Did not fix the Problem!! Why not More

by DOUGPAVLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

Things went great for my 5,000 miles check up. Charles answered all my concerns . Thank You so much. More

by PAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2025

Everything was done with perfection. However the tires were rotated after I had called the day before to cancel getting them done. I still had a great experience. Thanks More

by ccschroyer
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Oct 23, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 22, 2025

love the communication, love the videos. Always finish when they say they will. James is the best. More

by soslosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 22, 2025

Exceeds my expectations, as always. Thank you! Always satisfied with the professional services and friendly personnel. More

by WETZELAGENCY
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Oct 22, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

Oct 22, 2025 -

WETZELAGENCY responded

Thank you James!

October 21, 2025

Everything was good from start to finish. Got updates along the way very happy with service. More

by DSPEELMAN622
Recommend Dealer
Yes
Employees Worked With
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pike
Oct 21, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2025

Very easy to drop off the vehicle. I appreciated the fact that there was a video recap provided to me so I can see exactly what was inspected. More

by TONYYO11
Recommend Dealer
Yes
Oct 22, 2025 -

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2025

Service is great Prices on Service parts and labor is to high looking elsewhere for better deals on oil changes tires etc. More

by TEARGARDENDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis "David" Bole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us, Debra. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope you will give us another opportunity to serve you!

October 17, 2025

Brought my car in for wheel repair. The vendor did an amazing job. Spitzer handed off the car to me and when I got home I noticed a huge bubble in the tire. I called spitzer and they sa More

by ALLISONCOLEMAN0507
Recommend Dealer
No
Employees Worked With
Charles Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Spitzer Toyota Monroeville responded

The car was brought here with the bubble already on it, which was caused by the damage on the wheel which is why you brought it in. There is nothing we could've done to cause this. Those as caused by impact damage. Whatever caused the damage to your tire caused the damage to your tire also. The tire will need to be replaced.

October 17, 2025

Had a good selection. Felt a bit pressured to buy and didn't have much information about car interested in (how to transfer the XM services, the driving modes of the car. More

by HYTUC12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Seddon
Oct 19, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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