Prompt, professional, timely, service.
From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and res
From driving into Spitzer Toyota until one leaves, the service department treats you like your issues are their issues addressing any concern and resolving each and every issue.
More
by robert.swartzwelder
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
May 21, 2026 -
Spitzer Toyota Monroeville responded
Thank you for sharing your experience with our service department. Lacie and the team were glad to address each concern and resolve every issue on your Toyota Corolla. We look forward to assisting you again.
G o o d j o b t h a n k y u o
More
by MEDABBAH731
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Spitzer Toyota Monroeville responded
It’s wonderful to hear you were pleased with the service on your Toyota RAV4 Hybrid. Thank you for the kind review. We look forward to assisting you again.
Service and communication has seem to gone down hill
since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.
since I’ve been with Toyota. Lately I’ve been quite dissatisfied and disappointed with Toyota.
More
by DALTONSULLIVAN
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2026 -
Spitzer Toyota Monroeville responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Charles was EXTREMELY patient with me, explained
everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timi
everything, repeatedly made himself available for me. He is an excellent representative. He put in a phone call to the workers to update me on timing.
The environment was VERY pleasant. I was able to relax and do work while waiting.
I even won a dog toy on the spin wheel!
I definitely plan do come by again, and more frequently!
More
by Avraham
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Spitzer Toyota Monroeville responded
We appreciate the 5-star feedback and are glad Charles provided attentive support throughout your service. It’s great to know you found the waiting area comfortable and could keep working while we cared for your Toyota. Congratulations on winning the dog toy on our spin wheel and we look forward to your next visit.
Everyone was very nice and helpful.
They explained everything and also did a video of my car being worked on. I would recommend them to my friends.
They explained everything and also did a video of my car being worked on. I would recommend them to my friends.
More
by DHYANNACCI
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Spitzer Toyota Monroeville responded
Thank you for the five star rating and your recommendation. It means a lot that our team explained every detail of the service on your Toyota RAV4 and provided a video update.
Super kind and helpful and very knowledgeable about the
parts I needed! Went above and beyond to help me
parts I needed! Went above and beyond to help me
More
by Evajh1985
Service Price Transparency
May 07, 2026 -
Spitzer Toyota Monroeville responded
It’s fantastic to know Lacie’s expertise made finding parts for your Toyota Crown easy. We’re happy she could go the extra mile to assist you. Please reach out if you need further help.
5 Excellent Service.
..always polite..James n D both have the greatest sense of humor and always go above n beyond..
..always polite..James n D both have the greatest sense of humor and always go above n beyond..
More
by blueroses19
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
May 06, 2026 -
Spitzer Toyota Monroeville responded
We’re delighted you found our service polite and enjoyed the team’s humor while caring for your Toyota Tundra. We’re glad we could go above and beyond for you. Let Lacie know anytime you need assistance.
We have always been well taken care of and with clear
explanations if needed. We encourage our friends to try your dealership.
explanations if needed. We encourage our friends to try your dealership.
More
by Gfrancart
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
May 05, 2026 -
Spitzer Toyota Monroeville responded
Thank you for entrusting your Toyota Highlander’s service to us over the years. We’re delighted our clear explanations have been helpful and truly appreciate you recommending our service to your friends.
From scheduling to cashier everyone was professional,
friendly, courteous and communicated well. Would recommend Toyota to people.
friendly, courteous and communicated well. Would recommend Toyota to people.
More
by Dbthomas66
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
Apr 30, 2026 -
Spitzer Toyota Monroeville responded
Thank you for trusting us with your Toyota Grand Highlander service. Lacie and our team appreciate your kind words about our scheduling, cashier interactions, and communication. We look forward to assisting you again.
Friendly and fast Kind to work with and had my car done
real fast for me
real fast for me
More
by JAMIE CAMERON
Verified Customer
Verified Customer
Other Employees Tagged:
Lacie Suprano
Apr 26, 2026 -
Spitzer Toyota Monroeville responded
Thank you for highlighting how friendly and efficient our service team was. We’re glad your Toyota Camry was back on the road so quickly.
Dealer Reviews
Cars for Sale
Dealer Log In
