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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,198 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,198 reviews

March 16, 2018

Smooth as butter Doug, Ralph, and the whole team made trading my Prius and buying my new Rav4 very easy. This is a team that works together well. Would definitely reco More

by Scott R Hargraves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph in Finance
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

March 15, 2018

Great Dealership Easy to work with. Doug was awesome. We had issues with the van we purchased and he went out of his way to make it right. He did all of this while sick with the flu. More

by Rdixonjr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 15, 2018

Best dealership around Great service from the test drive to closing the deal. Quickest I was ever in and out of a dealership. Everyone was very helpful and did their bes More

by Tonyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Robert Thomasson, General Manager, (877) 735-3855

March 15, 2018

2018 4-Runner Purchase Purchased a new 4-Runner from this dealership. Salesman was great. Very helpful with the purchasing process. Had great knowledge of the vehicle inside More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

We're excited to hear that Doug took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

March 15, 2018

Exceptional service I just bought my 2017 chevy impala from spitzer Toyota and Jamie in the finance department as well as Ken in sales made the whole process very smooth More

by Craigs723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal (Ken) Mashraky
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for the great rating! We're pleased that everything went well for you. Best, Robert Thomasson, General Manager, (877) 735-3855

March 11, 2018

Good from start to finish Ken was such a nice guy to work with. From the moment we got there, he was extremely friendly and answered any questions we had. I highly recommend an More

by Kennysink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you for the great review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Robert Thomasson, General Manager, (877) 735-3855

March 11, 2018

great sales experience doug klenoshek is a very good salesperson. my wife and i both have bought a car from him and he is very helpful and knowledgeable about the product. More

by mike and edie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 07, 2018

Fantastic group Spitzer is a great place to purchase your next vehicle. The staff is great to work with, I've been purchasing from them for the last 20 years. Ken my More

by torch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennine Bonifati, Kamal (Ken) Mashraky
Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

March 01, 2018

Enjoyable , fast , easy . I did not expect this kind of hospitality ! . No pressure , basically told Ken what was important to me and as I browsed I saw what I wanted and the More

by Frantastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Spitzer Toyota. Best, Robert Thomasson, General Manager, (877) 735-3855

February 28, 2018

Awsome Great car buying experience, no hassle, no pressure, easy deal... We thank you Ken and the rest off the staff. Wish we had the please sooner! More

by Fast
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III, Kamal (Ken) Mashraky
Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

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