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Sport Mazda North - Service Center

Longwood, FL

4.6
872 Reviews

872 Reviews of Sport Mazda North - Service Center

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August 05, 2020

Trust is everything I trust the sales and technical crew purchased there several cars and keep going back because the have the best technicians they do not push for unn More

by Willy frey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Saidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Lloyd, Carlos Service Mgr
Aug 06, 2020 -

Sport Mazda North responded

Hi Willy, we really appreciate your positive feedback! It means so much to us to have your trust in our business, and we are proud to have earned it! If you need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 04, 2020

Great Service Jared was extremely helpful and a pleasure to work with! Kept me informed of service repair status. Continues in the vein of excellent & honest cust More

by Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Dworkin
Aug 06, 2020 -

Sport Mazda North responded

Harrison, We are very happy to hear you had a positive experience with our service team during your recent visit! We look forward to your next visit! Take care! Customer Care Team

August 04, 2020

Provided excellent customer service and kept me updated through the whole process. Thank you jared for all you did to make sure I knew what was going on. More

by jas90
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 06, 2020 -

Sport Mazda North responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Please don't hesitate to reach out to us if you ever need anything else. Have a fantastic day!

August 01, 2020

The new feature of video recording by the mechanic as he showed me all the things that need attention with the car is wonderful. He showed me what part was broken with my window and areas where oil was lea More

by djkline25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee was my advisor and she gets 5 stars
July 30, 2020

I took my car in for service and Jay kept me informed about the status. He sent the video and texts to update me on my car. He was very helpful and friendly. More

by Servicegirl
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay took care of my car in service and was very helpful.
Aug 01, 2020 -

Sport Mazda North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. Thank you so much again for your feedback! Safe travels!

July 24, 2020

Driver Window excellent! and great service in parts and prices .........................................................,a=a==a=a=aA+A+A+A+A+A+A+A+A+A+A+A+A+A+ More

by My toy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Jul 26, 2020 -

Sport Mazda North responded

Thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

February 09, 2020

Always courteous and prompt. Advise on future maintenance needs and costs which is helpful for budgeting. Service waiting area is comfortable and clean after renovations. Great job on much need More

by EBURGESS2
Recommend Dealer
Yes
Employees Worked With
David Fant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Saidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Kosinkov, Ian Bowers
Feb 29, 2020 -

Sport Mazda North responded

Thank you on behalf of the great staff at Sport Mazda North and we are proud to have you as our customer. You many kind comments about your recent experience at the Sport Mazda Service Center are greatly appreciated and we are so happy to know that you liked all of the upgrades we have made to make your service experience more enjoyable. With a great service team, updated facility and new ownership, we are ready to provide you the best service ever for your Mazda. Please know that I read each and every testimonial from our customers and use them to know which services are great and which need changes to make them great. These testimonials have been so important to me and the staff and I appreciate each and every one. Great customers make great dealerships, and I am happy to have a great customer like yourself at Sport Mazda North. Thank you for letting others know about your experience. JAY MEALEY, OWNER

February 08, 2020

I actually went to Corey Fairbanks prior to ownership change. My experience was not positive. I had appointment for airbag recall. Called to see if I could come a little early. No opening so I asked if m More

by PBOUGHAN
Recommend Dealer
No
Employees Worked With
Brian Celso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Mar 01, 2020 -

Sport Mazda North responded

PBroughan, Please accept my sincerest apology for the situation you experienced at Cory Fairbanks Mazda. The dealership is under new ownership and management as of February 1st and as Sport Mazda North, you will not have that experience at my dealership. I hope that you give us and the new management team the opportunity to provide you and your daughter with the service you deserve. Please note that I have owned Sport Mazda for a long time and that since 2013 it has won either Mazda Florida Dealer of the Year or Mazda United States Dealer of the Year every year including for 2020. I intend to bring the same high level of service and customer satisfaction to this dealership. Please stop in and visit with Dan Parker. He is the new General Manager after a long tenure as the General Sales Manager at the original Sport Mazda, now Sport Mazda South. He will be happy to talk to hear from former customers and hopefully future customers also. You will always be welcome at a Sport Mazda. JAY MEALEY, OWNER

February 06, 2020

Quick service Service center people are always pleasant. Lobby clean and comfortable. Follows up with any service problems with your vehicle. I' m in and out in li More

by mthoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Lugo
Feb 29, 2020 -

Sport Mazda North responded

MThoren, I was very happy to read your testimonial for the great service team at the Sport Mazda North Service Center. Everything nice that you had to say means a great deal to me as the new owner of this dealership. I read each of the testimonials so I can know how my customers feel about the dealership and where and what I should change to make it better. I must tell you that your list of good things happening at the Service Center is a great credit to the service staff and people like Edwin Lugo, who you worked with on this visit. I know that Dan Parker, the new General Manager, will feel much more confident knowing he has a great service team behind him. If you get a chance, please stop by and meet him. He will always be happy to listen to loyal customers and he is always ready to do everything he can to make Sport Mazda North a place that customers will always want to return to. You will always be welcome at this dealership. JAY MEALEY, OWNER

February 04, 2020

Service is good Went in to get my wheels resprayed due to the factory issue with light clear coats on certain years. Came out with what I think are new rims, doubt t More

by sdugga517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Diaz, Daniel Gajus
Feb 29, 2020 -

Sport Mazda North responded

Thank you for your testimonial and the 5 Star Rating for what is now Sport Mazda North. I certainly can understand how you would be happy with the results of your service visit for your old flaky wheels. I am sure that it is looks much better now with those new wheels and I am glad to know that our service team believes in doing what it takes to make our customers happy. I don't know the details but can see that someone made a decision that made you happy and prompted you to write this testimonial. It is great to know that you have been a loyal customer in the past and that your past experiences have always been very satisfactory for you. I can see that my new management team will have a wonderful core of employees to work with and make it much easier to assure our present customers that they will always receive great support and service at Sport Mazda North. Thank you, JAY MEALEY, OWNER

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