Sport Mazda

Sport Mazda responded

Thank you so much for being our loyal Mazda Owner and valued customer. We all appreciate the very kind comments about your recent First Service at the Sport Mazda Service Center. I am happy to read that it was an enjoyable one and the service provided by Ellie Diaz and the rest of her team was fast and friendly. You are right, you and your car will always be in the right hands when you visit Sport Mazda for your service. Once again, Thank you so much for your great review. JAY MEALEY, OWNER

Sport Mazda responded

I want to thank you both for choosing Sport Mazda for your new Mazda. I am so happy to read that Mayeline Sosa provided a comfortable and enjoyable experience. She is a wonderfully friendly and caring person who listens to your needs and these does all she can to help you get what you want. I am grateful that she was so successful and helped you make sure you found the car you wanted and that worked best for you. I know that Rey Almonte, finance manager, was a great person to work with on credit and financial issues and he is so much knowledge and experience that he can make it so much easier for you. Thank you so much for buying your new Mazda here and we all welcome you to our Sport Mazda Family and wish you many miles of safe, happy and fun Mazda driving. Remember, we will always be here to help you when you need us. It was very kind of you to recommend Mayeline Sosa and Sport Mazda to others. It is always especially nice to receive reviews like this from our valued Hispanic customers. JAY MEALEY, OWNER

Sport Mazda responded

Alex, thank you so much for choosing Sport Mazda for your next car. It was a pleasure to read your kind comments about my dealership and the friendly and professional staff that assisted you. I can tell by your photograph that the car you chose will provide you many miles of safe, happy and fun Mazda driving. Please enjoy and remember we will always be here to assist you whenever you need us. JAY MEALEY, OWNER

Sport Mazda responded

Nana, thank you for your kind review. I was sorry to hear about the situation and was assured it would be taking care of quickly. Thank you for being a patient customer. We try our very best to make sure you receive the service you expect, every visit. JAY MEALEY, OWNER

Nana responded

Mr mealey I make this review no because of the service schedule but the issue cannot be found on the car after more the 2 hrs in the shop and still making the noise I am very disappointed

Sport Mazda responded

Marie and Mark, Thank you for the review. It is our pleasure to be of service and I am sure that Nick and Angelo were happy to see you even if you were early. A couple of years back we started trying to build extra capabilities into our service area that would help us to insure that every customer could received the same great service whatever the workload. Great Service Advisors like Nick and Angelo are masters at working with our technicians to make sure of that. I am also very happy to know that they made sure you had all the information about your service to make sure that there was no unexpected issues. I really do believe that our efforts to inform our customers has been so welcome and we will continue to make sure to do so for every visit. Thank you again for the nice review and we are so happy to have you as a valued Sport Mazda Service Center customer. JAY MEALEY, OWNER

Sport Mazda responded

Cabreralvaro, Thank you for your kind review and for being a valued customer of Sport Mazda. A large number of the Sport Mazda staff is Spanish-speaking and I am sure that if you let us know either when you make your next appointment or upon your arrival at the deaerslhip, we will be happy to arrange that for you. I promise you that we value every single customer and our facilities and processes have all been designed to make sure you are comfortable and enjoy your visits to Sport Mazda. Thank you for being our customer and for your 5 star review. JAY MEALEY, OWNER

Sport Mazda responded

Liz, Thank you for the kind comments that you made in this review, about my dealership and Jason Bonilla. I want to tell you how much we appreciate you letting others know about your experience here at Sport Mazda. We have had so many new customers from outside of Orlando and we are so proud that you chose to make the journey to purchase your new Mazda here. I can tell by your comments that you were impressed that Jason would do so much to make sure you were a satisfied customer. I assure you that he is a genuinely caring professional and sees that as his responsibility to each and every one of his customers. At Sport Mazda we try to provide our best to you each day and we believe that it is what you should expect, and certainly what you deserve. I want to welcome you to the Sport Mazda Family of Mazda Owners and Staff. We look forward to providing you support throughout your ownership experience and wish you many miles of safe, happy and fun Mazda driving. We are all proud to have you as our valued customer. Thank you again for saying such nice things about Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Kevin, I want to thank you so much for your kind review and for choosing Sport Mazda for your first car purchase. It is always a matter of pride to make sure that a first time buyer receives a car buying experience that they will remember fondly. I am so happy that Marilyn Santos and the rest of our sales team was able to make it a enjoyable and successful one for you. I am proud to welcome you personally to our Sport Mazda Family of Owners and Staff. I can tell by your photo that you are very happy to be driving away in that beautiful new Mazda 3. I hope that it provides you all the enjoyment and exciting driving experiences that you desire and that you feel the unique FEEL ALIVE sensation every time you are behind the wheel. Your Sport Mazda Family will be right here throughout your ownership experience to support you when you need us. The kind words you had for my dealership, including Marilyn Santos, your salesperson, is appreciated by each and every one here. And, you recommendation of my dealership, SPORT MAZDA, to others is a very kind and thoughtful gesture. I am proud to have you as our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Ashley, I was certainly very happy to read your review. I was proud to know that Jacob, Kiera and Juan made you feel welcome and did a great job providing a First Car Buying Experience that was memorable. I am always grateful to hear when someone has chosen Sport Mazda for their first car. I and the entire staff want to make sure you know that we are honored to have you as a brand new member of our Sport Mazda Family. Just like your family, we will always be here to assist you throughout your ownership experience. I am sure that Jacob and the rest of the team will be so happy to hear that you appreciated their support. When you felt that they were working with you, you were right. Our goal is to Listen to the Customer's Wants and Needs, and then to do Everything We Can to Make Sure the Customer Gets Them. In every respect, they were working for you and I am so glad to hear that they were successful. I wish you many, many miles of safe, happy and fun driving in your new Mazda. With all the new features in the new Mazda, it is no longer Zoom-zoom, but FEEL ALIVE that best exemplifies the sensation you feel every time you are behind the wheel. Please enjoy it and don't hesitate to let others know about your other family, the Sport Mazda Family, that made it so special for you. JAY MEALEY, OWNER

Sport Mazda responded

Caceresaxel, I want to thank you both for the nice photo and the wonderful review. It is certainly my honor to welcome you to your Sport Mazda Family of Mazda Owners and Staff. We look forward to assisting you throughout your ownership experience and making sure that you enjoy every single mile of safe, happy and fun driving in your new Mazda. It is certainly a beauty and you both look so happy with your purchase. I can see you enjoying the FEEL ALIVE sensation that comes with your new Mazda, every time you get behind the wheel. Thank you so much for letting others know about your experience and about the way Marilyn Santos assisted you throughout your buying process. She is a kind and caring professional and truly does care that your needs are met. Marilyn and her fellow salesperson subscribe to our goal of LISTENING to the customers wants and needs, and then DOING EVERYTHING THEY CAN to make sure they GET WHAT THEY WANTED. It does make for a very friendly and enjoyable visit and like yourselves, often leads to a happy ending. On behalf of Marilyn, Sport Mazda, and our great staff, I want to personally thank you for the recommendation you have given us. We will always do all we can to be worthy of that trust. Thank you, JAY MEALEY, OWNER