Sport Mazda

Sport Mazda responded

Lizzie, It was so nice to read your review and I thank you very much for being our customer. Sport Mazda has a wonderful staff and I am proud to read that Tony, Luis and Edwin did not disappoint you. They are all a very caring, friendly and most of all, professional group. I know that Tony will be happy to read that you recommended him to others. That is a great compliment. You mentioned more than once about the guys listening to what you wanted, and how they made sure to explain everything to you during the process. I am grateful to them because our first goal here at Sport Mazda is that WE LIsten to the Customer and their wants and needs , and then do Everything We Can to Get if for Them. I also insist that every question or concern is addressed for the customer before any decisions are made. It sounds like all of them did just that for you. Thank you again for being our customer and we will always be here to assist you. On behalf of Tony, Luis, Edwin and the rest of the Sport Mazda family, I would like to wish you and yours and Very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

Sport Mazda responded

Kathyrn, Thank you for choosing Sport Mazda for your next car and for taking the time to write this review. It always means a lot to myself and the Sales Team to read a positive review on the services they provided. The customer being happy with the experience and their new car is why we are here. I hope you know that you can always contact Alexander Falcon, your salesman, or our management team if you need assistance, and we look forward to your next visit. Welcome to our Sport Mazda family and on behalf of the entire staff, I wish you a Very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

Sport Mazda responded

I am very happy to hear that the Service Team treated you with the respect that every customer should expect, and deserves. If the entire service process was to your satisfaction, then that is all I can ask of my team. I just promise you that the "welcoming environment" that you wrote about will await you at every visit to the Sport Mazda Service Center. I will be happy to let Natalie and Ellie know of your kind review. Thank you, and behalf of the entire staff of Sport Mazda, I wish you and yours a Very Merry Christmas and a Happy New Year.

Sport Mazda responded

I really appreciate your review and the sentiments you expressed. I am sure that you were pleasantly surprised at the buying experience you received at Sport Mazda. I am grateful for the staff that I have here and have watched them grow to be the most customer-friendly group I have ever worked with. They all enjoy making customers happy and the Sport Mazda Buying Experience really is something they embrace with pride. Valentina will be so happy to read your review and to know that she contributed to your experience. It means a great deal to me that you were happy with the lease of your new CX-5 (loved the photo) and that you love the experience and the car and the deal that you received. Most of all, I want to thank you for recommending Sport Mazda to others. I would like to welcome you to our Sport Mazda family and I know that you will really enjoy every single mile in your new CX-5. It is an award winner and will make you FEEL ALIVE whenever you are behind the wheel. On behalf of the entire staff at Sport Mazda, I would like to wish you and yours a Very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

Sport Mazda responded

It was our pleasure to have you choose us for your new Mazda. I know that all of our Sport Mazda family is happy to welcome you and to wish you many, many miles of safe and fun driving in your new Mazda. I know that Jacob, Mark, Michelle and Rey will all be happy to know that you appreciated the service they provided during your buying experience. We are happy that you are our great customer. Please enjoy your new Mazda 6 and I know it will make your Holiday Season just a little bit better. Your photo shows that you are happy with your purchase and we want you to know we will always be here to make sure you stay happy. Thank you again for being our great customer. Jay Mealey, Owner

Sport Mazda responded

Thank you very much. I think that sometimes we all can do just a little bit more to make someones day a little bit better. I know that everyone who reads your story will feel the same, especially as we enter the Holiday Season. I felt very good for my staff and the action they took to make things a little bit better this day. I thank you. Every once in awhile we all need to be reminded. You saw a need and made the choice to ask us to help. I am grateful to you for doing so. I felt good just reading your review. Thank you for being our great customer. Jay Mealey, Owner

Sport Mazda responded

Dels, Loved your review and thank you for the great compliment that you paid to my sales team. They say it take a "village", but at Sport Mazda I know you were able to appreciate that it really takes "a team". Jacob and Mark are two of the finest sales professionals you could every want to work with, and I know that took care of your every need. I know you felt like an old friend with those two. Rey is a long-time veteran of Sport Mazda and he is an exceptional Finance Manager. Friendly and happy, he is always ready to answer every question and address every concern. Michell is there to make sure you know everything about your car and can enjoy every feature before you leave. Thank you for buying your new Mazda from Sport Mazda and I would like to welcome you to our Sport Mazda family. Your new Mazda CX-5 will give you many years of safe, happy and fun Mazda driving. It is an award winner and will make sure you enjoy yourself every time you get behind the wheel. On behalf of the entire Sport Mazda family, I would like to wish you and yours a very Merry Christmas and a Happy New Year. I am so happy to have you as our customer. JAY MEALEY, OWNER

Sport Mazda responded

While an appointment lets us schedule resources to make sure you receive the best service, we will never hesitate to try and satisfy every customer who visits our Sport Mazda Service Center. It was our pleasure to make sure we did that for you and so glad that your service was awesome. Thank you so much for your kind review and I am so glad to have you as a customer. Please enjoy a wonderful Holiday Season. Jay Mealey, Owner

Sport Mazda responded

What a day. This is the second wonderful review that I read today and felt even more grateful to have such a great family here at Sport Mazda. Not only our staff, but the customers who take their time to write about their experiences. Thank you for being another one of our great customers. I know my dealership is in great hands and that so many of the staff want to do the right thing for our customers. I am so glad that you chose Sport Mazda for your new Mazda and that we did not disappoint you. Please enjoy your new Mazda and i welcome you to our Sport Mazda family. Please have miles and miles of safe and fun driving and remember we are always here for you and your car. Have a great Holiday season. Jay Mealey, owner

Sport Mazda responded

On behalf of Valentina, Juan and myself, I want to thank you for choosing Sport Mazda for your new Mazda. It is always a pleasure to welcome new customers to our Sport Mazda family and to thank you for your purchase. Thank you for kind review. I like to take this time to personally wish you many, many miles of safe and fun driving and assure you that we will always be available when you need us. It is a great time of year for getting out on the road and enjoying the wonderful sensation you will feel each time you get behind the wheel of your new Mazda. We call it the FEEL ALIVE sensation as it takes all the Mazda's many features and incorporates them to provide an enjoyable and stimulating feeling. Please enjoy your new Mazda and may it add to your enjoyment of the coming Holiday Season. Jay Mealey, Owner