Sport Mazda

Sport Mazda responded

Joe, That is a very beautiful Mustang and I hope you are really enjoying it. I thank you for choosing Sport Mazda and we all are so happy to have you as our customer. I thank you very much for taking the time to show Daniela appreciation for the great service she provided during your car buying experience. Great salespersons make it so much easier for great customers. Please have many miles of safe and fun driving in your Mustang and we all hope you have a wonderful Holiday Season. Jay Mealey, Owner

Sport Mazda responded

Dancing Queen, Thank you for being a loyal Mazda customer. I appreciate very much your kind comments about the Sport Mazda Service Center. You make a very good point about Mazda customers always using Mazda service centers. With cars becoming increasingly more loaded with new technologies, it is important that well-trained certified service technicians, well equipped with the latest in maintenance tools and systems, and immediate access to centralized technical Mazda support are on-site to make sure your Mazda is well maintained. In the long run, it is always more economical to have it maintained right throughout the ownership experience. Thank you for the compliments about personnel also. Service Advisors, like Ellie Diaz and Stephen Mendez, know you and your car and become personally responsible for making sure your receive the best service possible. I thank you for your wonderful review and for being our customer. Please enjoy a very Happy Holiday Sesaon. Jay Mealey, Owner

Sport Mazda responded

Thank you for the kind review and your wife for choosing her new car from Sport Mazda. I was so happy to see that you appreciated one of my favorite aspects of the Sport Mazda Car Buying Experience that really sets us apart from other dealers. You mentioned that Jacob and Mark provided all the details to you both during the visit. And, then again you mentioned that Rey made sure every question was answered for you during the financial and paperwork process. I believe and so does every member of my sales staff, that every question must be answered and every concern addressed before the customer makes the final decision on buying a car. If we are completely upfront with a customer, then they will feel happy in knowing it was their decision. That is what we do everyday. I am also grateful to hear that they treated your wife with patience, courtesy, and Respect. Thank you both for being great customers and we welcome you to our Sport Mazda family. We all hope you have a wonderful Holiday Season. Jay Mealey, Owner

Sport Mazda responded

It is our pleasure to always provide you Ellie Diaz and her smiling face to make sure you and your car are receive the best service we can provide. Thank you for being a great customer at the Sport Mazda Service Center and we look forward to your return. Thank you for your kind review. On behalf of all of us at Sport Mazda, please have a wonderfully Happy Holiday Season for you and yours. Jay Mealey, Owner

Sport Mazda responded

A+ Service is what we strive for and I thank you for the great compliments in your review. I am especially happy to tell you how much we appreciate the trust you place in us to provide all your future service needs. I am sure that Stephen Mendez and Angelo Nieves will be especially happy that you had a great experience with us. i am proud to welcome you as a loyal customer of Sport Mazda. On behalf of the entire Sport Mazda family, I want to wish you and yours a very Happy Holiday Season. Jay Mealey, Owner

Sport Mazda responded

I am so glad that you continued to receive the Family-treatment when you visited Sport Mazda for your service. I am happy to hear that Stephen Mendez made your first visit to the Sport Mazda Service Center an enjoyable one. He is a great Service Advisor and will always help you look out for your car throughout your ownership experience. As a matter of fact, HELPFUL is his middle name. I am so glad that you finally got the tank of gas you were promised. Great salespersons, like Alex Falcon, are always ready to make sure their customers receive with they deserve. He will always be there to assist you when you need him. Both of these guys make me proud of my customer-friendly staff and their dedication to my customers. It really is what makes Sport Mazda different and has made us the Dealerrater National Mazda Dealer of the Year for the last 3 years, and the Florida Mazda Dealer of the Year for the 4 years before that. Always trying to be better for our great customers, like yourself. Thank you for being our customer and writing this review. We all wish you a very Happy Holiday Season, Jay Mealey, Owner.

Sport Mazda responded

I appreciate letting others know about your emergency experience at the Sport Mazda Service Center. I don't know what your emergency was for but I know that if you worked with Ellie Diaz that she made sure it was taken care of and did everything she could to lessen your worries. Now that you know where to go when you have an emergency, we will always be happy to have you as a regular and loyal customer. Thank you for your nice review. On behalf of all of us here at Sport Mazda, let me take this time to wish you and yours a Happy Holiday Season. Jay Mealey, Owner

Sport Mazda responded

Thank you for your review. I am very happy that you enjoyed your first service visit. I think you are going to find the entire Sport Mazda Service Center has staff that is as friendly, if not friendlier, than those you have already met. Of course, you will gradually get to know the Service Advisors, like Stephen Mendez and Angelo Nieves, a great deal better after future visits. I know that you will always feel like you are a valued customer wherever you are in the Sport Mazda complex and we are so happy to have you in the Sport Mazda family. On behalf of all my wonderful staff, I sincerely wish you a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Thomas, I saw the benefits of being a Digital Dealership more than 9 years ago. Since then, we have worked hard every day to put in place the people and processes that maximize the benefit to our customers. You realized the difference when you felt how easy and comfortable it was to cover every part of the purchase, except the signature and drive away, via emails. And surprise, everything you saw in your emails was the same when you got to the dealership, including the out the door price. I am so glad to hear about your experience and thank you for letting others know. We are so proud to have you as our customer and I am glad to welcome you to the Sport Mazda family. I want you and yours to really enjoy your new Mazda. All of the CX series SUVs are loaded with features that make every part of the driving experience enjoyable. Mazda says that instead of Zoom-Zoom we are now FEEL ALIVE. It really is true that while the fun drive itself is still most important, the new Mazda, with every wonderful new features, still has a sensation, now called FEEL ALIVE, that makes every competitor jealous. Enjoy it and we all wish you a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your kind review and I welcome you as a new customer to the Sport Mazda Service Center. Service Advisors like Angelo Nieves make sure that both the customer and the car receive the service they deserve, and should expect. It sounds like Angelo always had your back, and made sure you received your car in less time than expected and found you a discount coupon to boot. You might want to consider asking for Angelo the next time you make an appointment for service. Having a dedicated Service Advisor will make you feel better each time you visit and make sure your ownership experience is worry free. Welcome to our Sport Mazda Service family and we all wish you a Happy Holiday Season. Jay Mealey, Owner