Sport Mazda

Sport Mazda responded

It was indeed a pleasure to make sure that we were able to make things right for a good Mazda customer. We are happy to welcome you to our family and are always available to assist you throughout your ownership. I know that Stephen Mendez was happy to assist you and be able to solve the problem you were experiencing. Now that you are back on the road and enjoying your Mazda CX-3 again, we hope that you think of us the next time you need service for your Mazda. I cannot tell you how much I personally appreciate the especially complimentary words you had to say about my dealership. Premier Customer Service is the direction that Mazda wants their dealerships to pursue. I am glad to learn that you think we are example of what that should be. We are so happy to have you as our customer and want to wish you and yours a very Happy Holiday Season. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for choosing Sport Mazda for your new car. On behalf of the entire staff, let me welcome you to the Sport Mazda Family and wish you many, many miles of safe, happy and fun Mazda driving. I appreciate your kind comments about my staff. Christian Atencio and Edwin Acevedo make a great Sales and Finance team and I know they will be glad to know you appreciated the car buying experience they provided. Dan Parker, General Sales Manager, will always be glad to know that his staff gave you the service you Deserve and should Expect every time you visit. Thank you for being our great customer. JAY MEALEY, OWNER

Sport Mazda responded

Reading about an "Awesome Experience" for our customers never gets old. You deserve the best we can provide each and every time you visit. I am grateful that Alex Stinvil, your salesman, helped you make your goal a reality. He will appreciate knowing that you valued his assistance enough to recommend him to others. I want to welcome you to the Sport Mazda Family on behalf of the entire staff. You will always be a valued Mazda customer and we will do everything we can to make your ownership experience an enjoyable one. Please enjoy your new Mazda and may every mile you drive be a safe, happy and fun one. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for choosing Sport Mazda and I appreciate very much you taking your valuable time to write a review. Israel Camareno is all the things you say about him in your kind comments. I know that he will be very happy to know you thought enough of the service he provided to recommend him to others. On behalf of Israel and the rest of the Sport Mazda team, we are proud to have you as our valued customer. We are here when you need us; JAY MEALEY, OWNER

Sport Mazda responded

I am so glad that Alexander Falcon was able to turn your visit from disappointment to success. Who knows, it sounds like you found a car you could love instead. I appreciate your letting others know about your experience and for the many kind words you had for Alexander. I am grateful that I have such a dedicated and caring staff that do everything they can to make sure customers receive their best. Thank you for choosing Sport Mazda for your next car. Proud to have you as our customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your review. I am glad to hear that your visit to the Sport Mazda Service Center was successful. Some issues are difficult to replicate, but It sounds like the test drive made it possible to reach a solution. I am grateful that the result was "Service was fast and all is well". Thank you again for being our valuable customer. Natalie and the rest of the Service Advisor team will always look forward to your visits. JAY MEALEY, OWNER

Sport Mazda responded

Christian, With the convenience of the Internet, most people do what you did and researched before visiting the dealership. We are strongly committed to online sales and have made our website as transparent as possible to assist in that search. Many customers are surprised to find out just how easy it is to work with our staff on-line. All of our sales team is trained and certified to assist our customers by phone, email or text. I am grateful that Alexander Falcon made sure that your visit was so productive and successful. Thank you for mentioning the extra care we give to providing familiarization with your new cars features. We are all grateful that you chose Sport Mazda for your new car and for the many kind words in your review. JAY MEALEY, OWNER

Sport Mazda responded

It is our pleasure to have made your visit to Sport Mazda both enjoyable and successful. I am grateful that Jorell was able to make sure you found the car you wanted and provided the service you deserved. On behalf of our entire staff, let me welcome you to the Sport Mazda family. I know that you are going to enjoy everything about your new Mazda and wish you many, many miles of safe, happy and fun driving. Don't forget that we will always be here to assist you throughout you ownership experience. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Jorell is one of our newer sales team members but he is quickly making a difference for our customers. I am grateful that he has so quickly embraced our customer-friendly and that shows in the wonderful job he did for you. It is hard not to be so proud of the great staff at Sport Mazda who care so much for insuring their customers receive their very best, each and every day. He and I both appreciate the many kind comments you made in your much appreciated review. I want to welcome you to the Sport Mazda Family and tell you that we are so proud to have you as our valued customer. I wish you many, many miles of safe, happy and fun driving in your new Mazda. Don't forget that we will always be available to assist you during your entire ownership experience. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Jodie, We are all appreciative of the many kind comments you had for Reggie Jorge and the rest of the team that made your visit so pleasant. I am grateful that Reggie made sure your needs were met and that your purchase went so well. I am very happy to have you as a member of the Sport Mazda family and we will always be here to assist you. JAY MEALEY, OWNER