Sport Mazda

Sport Mazda responded

Rich, It is a pleasure to read a review that singles out a staff member for praise. Providing credit where it is due is especially true of salespersons. It was Reggie Jorge that did everything he could to make sure you, the customer, received the service that you deserved, and should expect, every time you visit. That he made sure you had both an enjoyable and successful visit and found the car you wanted with a stress-free buying experience, makes it that much more deserving of the recommendation you gave him. I want to personally welcome you to the SPORT MAZDA FAMILY and wish you a wonderful Mazda ownership experience. The new model Mazdas, with their premium quality, outside and inside, have justly earned the new "FEEL ALIVE" tagline that has recently replaced Zoom-Zoom. The incredible Mazda drive is still there, but the great list of new features that make the driving experience even more incredible justly deserve it. I know you and yours will experience the "FEEL ALIVE" sensation every time you are behind the wheel and we wish you many miles of safe, happy, and fun Mazda miles. Thank you for being our great valued customer. JAY MEALEY, OWNER

Sport Mazda responded

It is our pleasure to have you as a new member of our Sport Mazda family and my pleasure to thank you for your kind review. One of the things that every Sport Mazda salesperson hears often is "First LISTEN TO THE CUSTOMER and then do everything you can to GET THEM WHAT THEY WANT.". Earnest Evans is a gentleman and a wonderful sales professional who optimizes that "Get them what they want attitude." I am glad to hear that he made your visit successful, while making it enjoyable too. Thank you for letting others know about your visit. I am so happy to hear you Love your New Mazda 3. Please enjoy every single moment behind the wheel and may every mile you travel be safe, happy and fun for you and yours. Thank you for trusting Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

DD, I am so happy that you made that decision to test drive the Mazda CX-5. I have heard more than one customer tell me that it was the drive that made them decide. I know that you will really enjoy the Mazda CX-5 and wish that every mile you and yours drive is safe, happy and fun. Thank you for the many kind words for Jason Bonilla, your salesperson. It is always appreciated when nice customers, like yourself, take their valuable time to write a nice review and let others know about their experience. Salespeople really depend on a good reputation to encourage customers to ask for them at the dealership. Your review and your recommendation of Jason will make him very happy. Welcome to our Sport Mazda family. We will always be here to assist you throughout your ownership experience. Thank you for being our valued customer and for recommending Sport Mazda to others. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

Yamil, I am so happy that you enjoyed your recent car buying experience at Sport Mazda. As Mazda continues to provide a Premium Quality car, it is incumbent upon my dealership to do our very best to provide a Premium experience to our customers. No Sales Pressure is certainly important and your salesman, Earnest Evans, is certainly the epitome of the gentleman salesperson who treats his customers with the respect the deserve, and should expect. I am so glad that the entire sales team was able to provide you the information and the atmosphere that made it easy for you to make the car buying decision that was best for you. Thank you so much for letting others know. 'I am proud to welcome you to the SPORT MAZDA FAMILY of staff and owners. We will be here throughout your ownership experience to assist you whenever you need. Please enjoy your new Mazda and may every single mile you drive be safe, happy and fun. JAY MEALEY, OWNER

Sport Mazda responded

Yamil, Thank you for the kind review for Ellie Diaz, our Smiling Service Advisor, and the service she provided during your recent visit to the Sport Mazda Service Center. It is always a pleasure to hear from happy service customers. It is not just selling you a new car, but providing the service to make sure you receive maximum enjoyment, that is most important. I am so happy to know that you are a valued and loyal customer. Please accept my sincere thanks for your review and for being such a wonderful member of our Sport Mazda family. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your kind review. I am sure that Marilyn Santos, your salesperson, will appreciate very much your kind words. For me, I must tell you that your experienced (4 Mazdas purchased) comparison of Sport Mazda to other Mazda dealers you have bought from. We try very hard to distinguish ourselves from other dealers in the quality of the service we provide and in how well we treat our customers. The Sport Mazda Family is more than just a sales gimmick. I insist that all of our staff, sales and service, treat our customers with the respect they deserve. I think you covered it well when you talked about how Marilyn treated you from the moment you arrive. Thank you again for your wonderful review and for being our valued customer. We wish you the very best ownership experience and want you to know that your recommendation for Sport Mazda is deeply appreciated. too. JAY MEALEY, OWNER

Sport Mazda responded

Krizia, I am so pleased that both the sales department (Marilyn Santos, Salesperson) and service department (Stephen Mendez, Service Advisor) made such a great contribution to your successful car search. And what a search it was. The Mazda CX-9, especially the Signature 4 All-wheel Drive model is one beautiful car, and loaded with features that scream "Premium". I am so happy that you are now driving one from my dealership. I would like to welcome you as a valued and loyal customer to the Sport Mazda family once again. I am so happy when we have a customer that returns to Sport for another car. I thank you for the Trust you have placed in Sport Mazda and look forward to making your ownership experience one that you will enjoy. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

Kitten, Your review is greatly appreciated and we are all so glad that you found the car you wanted at Sport Mazda. I can tell by your photo that you are happy with your choice and I want to wish you much enjoyment and many miles of safe, happy and fun driving. I am glad that Earnest Evans was able to provide you an accommodating and pressure-free experience and then provide you the freedom to search our entire inventory until you insured you found your car. It is the way car shopping should be and I am happy we could provide it for you. I look forward to making sure any friends that you refer receive the same experience. A better idea would be to refer them to Earnest Evans and you will feel confident of their treatment. Thank you again for being our customer. JAY MEALEY, OWNER

Sport Mazda responded

Ricardo, I know that Alexander Falcon is happy to have had you as his customer and to know that you felt the service he provided was worthy of recommendation. As the owner of Sport Mazda, your recommendation of my dealership to others is deeply appreciated. I am proud to welcome you as a member of the SPORT MAZDA FAMILY of staff and Mazda owners. Your kind words about your experience mean a great deal to us and we all wish you and yours many, many safe, happy and fun miles in your new 2019 Mazda CX-5. It is a wonderful gesture of love and respect for you to have provided such enjoyable new car to your wife. I know she will appreciate it very much. The new Mazda is as close to Premium as ever and it was felt that the old tagline, Zoom-Zoom, did not adequately cover the so many new features and technology that have been added on both the inside and outside of the new Mazda cars and SUVs. FEEL ALIVE, is the new tagline and I am happy to know that your wife will be enjoying the great new FEEL ALIVE sensation every time she gets behind the wheel of her new Mazda CX-5. Thank you for being our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

Moonbabe, Thank you for being our valued customer and for coming to us to make sure your car was being well maintained. I thank you for your kind review and on behalf of the Sport Mazda Service Center, we are proud to have you as our service customer. We all look forward to your next visit. JAY MEALEY, OWNER