Sport Mazda

Sport Mazda responded

Brittany, And I can tell you that we will never regret you coming our dealership. All of us thank you so much for your kind review and for the many nice words you wrote about us. Now that you have your FIRST MAZDA, you can experience how fun it is to drive for a change. The CX-5 has not been around that long but it has sure been a winner for Mazda. Already we have customers coming back to trade up to the new ones because they just keep getting better and better. You have the 2017 Mazda CX-5 Grand Touring, so I know you have so much to enjoy (style, comfort, features and so much more). We want you to enjoy years of safe and FUN MAZDA DRIVING. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Your review is much appreciated and we are proud for you to have chosen Sport Mazda for your new Mazda purchase. There is a difference here, it is a feeling that you are important and the staff really cares about you and wants to make you happy. And, they really do. I hope and pray that we will always be the Friendliest dealership around. Thank you for letting others know why you chose Sport Mazda. I know that Aida Cabrera, your saleswoman, was very happy to have assisted you with your search and even happier to know that you found what you wanted. Welcome to our Sport Mazda family and we wish you years of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

We are very happy to have you as our new Mazda customer and we appreciate very much the review. I am glad to hear that Barby and Alex were able to provide a wonderful buying experience for you. We have created a very special process that is designed to provide our customers the most enjoyable and successful visit they could want. I believe every customer deserves and should expect our best. Thank you once again for your review and for being our customer. I would like to welcome you to our Sport Mazda family and wish you a great holiday season. Enjoyed your picture also. Jay Mealey, GM/Owner

Sport Mazda responded

Armando, Even though you had to make all those visits to those other dealers, I am so very happy that you found your way to Sport Mazda. It is because of our customers that we have been the Number 1 customer-rated Mazda Dealership in the Nation for the last two years. And it is certainly because of reviews like yours that we will continue to do our best for our customers, our Sport Mazda family of owners. We really are a team here and you had some wonderful people on yours, Brian San Pedro, Rey Almonte, Stephanie Santiago and the other specialists that you did not see. Like Brian, they are all above and beyond people. The key is you found a fantastic Mazda, the CX-9. It is really a Premium vehicle at a not-so-premium price. Everything about it says luxury and quality and I know it is one of the most comfortable cars I have every driven. So I wish you years of safe and happy Mazda motoring in your new Mazda CX-9 and hope to see your Dad again for his next Mazda. So glad you are both in our Sport Mazda family and we all thank you for your kind recommendation of our dealership. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

George, I can tell you that you are the reason we are trying to provide better and better service and making sure to do everything for our customers that will help them to enjoy every visit to Sport Mazda. We want your TRUST and will give you the RESPECT you DESERVE.. I am so grateful that you have trusted us enough to buy four Mazdas from us and will drive past other Mazda dealers to get to us. You are a very, very valued member of our Sport Mazda family. It is because our staff has people like Kerwin Larocque, your salesman, who although he is a manager will always be there for his customers. Thank you for the photo and I know you will really enjoy your 2017 Mazda CX-5 Grand Touring. It is a beauty and what a drive. And the drive is beyond compare. Please enjoy years of safe and FUN MAZDA DRIVING and you will always be most welcome here where your friends are. Jay Mealey, GM/Owner

Sport Mazda responded

I always am happy to see the word "enjoyable" in the reviews we receive. Faina, it is something every customer deserves but does not often receive, except at Sport Mazda. I think you found that the entire staff was friendly and did everything they could to make sure you got their best service. Brandon Moya is a very personable guy and I know he is happy to hear that he made your visit special. We have designed a new car buying process that is very customer-friendly. Car shopping shouldn't be a hassle or a battle between the dealer and the customer to see who wins. It should be just like you experienced during your visit. Thank you for buying from us and thank you for this review. We wish you years of safe and happy motoring and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Joanne, Welcome Back! I love to hear that a customer has come back for their next new car. It is a testament that we performed well enough the first time to earn your TRUST. I promise that we will always feel that it is necessary to do nothing that will change that feeling. Thank you for the nice photo. A successful end to a car buying experience. I am glad that we made it enjoyable and successful for you. Mark Cappetta is a wonderful guy and I know that he treated you with greatest respect and did everything he could to make sure you found exactly what you wanted. I am so happy you are in our Sport Mazda family. Please enjoy even more years of safe and FUN DRIVING in your new Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Adria, Thank you for choosing Sport Mazda for your new Mazda. It is our pleasure to have you as a customer and we are glad that your search for a new car ended here. Miguel Soto will be so happy to hear that you enjoyed your visit. I am happy to welcome you to the Sport Mazda family. Please enjoy years of safe and FUN MAZDA DRIVING. And, I really do appreciate you recommending Sport Mazda to your friends and family. Jay Mealey, GM/Owner

Sport Mazda responded

Tom, Thank you for the wonderful story about your recent experience with the Service Team at Sport Mazda. First of all, you are right. Ellie Diaz is an exceptional Service Advisor and she is perfect for the job. Just talking to her you feel that she has it all under control and makes it seem like it is just another day at the service drive. But what she promises, she does. She treats every customer like a friend and I am sure she made sure that you could go on about your business with no worry, she would take care of you. And, she did. I am so proud of my Service Team and even though you are not a regular customer, we are proud enough of our customer reputation to do our best to provide every customer the service they deserve and should expect. Thank you for being our customer and I really appreciate your review. We all appreciate your recommendation of the Sport Mazda Service Department, and Ellie, one heck of a Service Advisor. Jay Mealey, GM/Owner

Sport Mazda responded

I am grateful you came to my dealership and chose to buy from us. Delvin Lliteras and Andy Rodriguez were happy to assist you and I can tell by your photo that you found what you came for. I am happy that you had a great buying experience at Sport Mazda and we certainly will be happy to assist you with any of your automotive needs. Welcome to our Sport Mazda family and enjoy years of safe and happy motoring in your new car. Jay Mealey, GM/Owner