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Sport Mazda

Orlando, FL

4.9
12,943 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,943 reviews

March 24, 2018

Thanks! Nick was helpful, detailed and honest. I greatly appreciated the loaner vehicle while my car was in the shop. It was a stress free experience. More

by Jbyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 24, 2018 -

Sport Mazda responded

Jbyron, Thank you for your review for your recent visit to the Sport Mazda Service Center. Nick Radoslavov, your Service Advisor, will be glad to hear the nice comments you had about him. Loaners are certainly a convenience, especially for customers with a service repair that will probably be lengthy. I have tried to maintain a large enough fleet to meet the majority of our customer needs. Glad you appreciated it. Stress-free is always best and should happen on every visit. Thank you for being our customer. Jay Mealey, GM/Owner

March 24, 2018

AWESOME Incredible experience, love this dealership, excellent service, good people, Mike Busted is my favorite, the snacks kept me pulling through the proces More

by Andresito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Mike Busted
Mar 26, 2018 -

Sport Mazda responded

Andresito, Thank you for your kind words and for recommending Sport Mazda to others. I am happy that you chose us for your new Mazda and I know that you will really enjoy every single safe and fun driving mile. I think you hit everything in the first line of your review; incredible experience, love this dealership, excellent service, and good people. I know you certainly feel that your salesman, Mike Busted was one of those good people. I am proud to welcome you to our Sport Mazda family. Jay Mealey, GM/Owner

March 24, 2018

Great experience! We had a great experience, Israel cleared out all our doubts and helped us very well. If I had to recommend a salemen to anybody I know, it would be I More

by Eriannjavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Camareno
Mar 24, 2018 -

Sport Mazda responded

Eriannjavier, Thank you for the kind comments about Israel Camareno. I am sure he will be happy to read the nice things you had to say about the experience he provided. A recommendation of him to others was very thoughtful of you. Thank you for being our Sport Mazda customer. We hope you enjoy your new Mazda and have many miles of safe and fun driving. Thank you again, Jay Mealey, GM/Owner

March 24, 2018

Great experience I was very impressed with this dealership. They were friendly and knowledgeable. Not pushy at all. I left with exactly the car I wanted. I'm obsessed More

by Nikki Labo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Apr 09, 2018 -

Sport Mazda responded

Nikki, Obsessed with your new Mazda CX-5 sounds great to me. I know that you must be enjoying driving it and experiencing the great Mazda drive, and loving all the features that make your drive so much fun. Welcome to our Sport Mazda family. Thank you so much for your review, the photo with your new CX-5, and for being our great customer. Both Mark Cappetta, your salesperson, and myself, really appreciate the many nice things you had to say about Sport Mazda. Thank you, Jay Mealey, GM/Owner

March 24, 2018

Great experience I loved this service center. They were spot on with their estimate for how long my car would take. I could actually watch the progress on the shop cam More

by Nikki Labo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Sport Mazda responded

Nikki, It is always a pleasure to hear from a satisfied customer. Haven't you always wondered what we were doing with your car in the service area. We thought everyone should get a chance to see what happens, so we put in the service bay camera. Glad you mentioned it. I think communications is very important in service, which is why Stephen made sure to check in and update you often. The Starbucks coffee, TV, wifi, and snacks is just because you deserve it for being our customer. Thank you for the review and for being a 5 star customer. Jay Mealey, GM/Owner

March 24, 2018

Excellent customer service Earnest is the man! Earnest was the sales consultant that helped me out and he was nothing but excellent. He was very helpful finding a price on my new car that we both a More

by Space123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Evans, Ellie Diaz, Edwin Acevedo
Apr 09, 2018 -

Sport Mazda responded

Thank you for the kind comments for Earnest Evans, your salesperson. He is as friendly and nice a person as you would want to know and has extensive experience in helping people find the car they want. I know you had an enjoyable visit. It is certainly our pleasure that you chose us for your new car. Our lot is loaded with top quality preowned cars and I am so glad you found the one that you liked. On behalf of Earnest Evans and myself, we thank you for your review and especially for being a Sport Mazda customer. Jay Mealey, GM/Owner

March 24, 2018

Corey was extremely helpful and patient - love our new Mazda Corey, Juan and the team at Sport Mazda listened to what I was looking for and provided multiple options and were patient while we made our decision. More

by cdarrach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cruz, Corey Webb
Mar 27, 2018 -

Sport Mazda responded

It was great to hear how the sales team helped you find the car that you wanted. We have a pretty large inventory of quality used cars at Sport Mazda and should be able to meet most customer needs. As you noted, there are a lot of options and pretty good prices on the lot. Thank you for mentioning Corey Webb and Juan Cruz for the great work they did to make your search a success. I am very happy to have you as a Sport Mazda customer and want to thank you for the many nice words in your review of my dealership. Please enjoy your pre-owned Mazda. Jay Mealey, GM/Owner

March 23, 2018

Summarized in one quick story I could summarize our experience with one story from my wife. Her previous car buying experiences were a nightmare. Needless to say, she was nervous w More

by johnbarrierwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Apr 09, 2018 -

Sport Mazda responded

John, I was very happy for your wife when I read your review. I can understand the hesitance that some buyers have when going to a car dealership. I am so glad you enjoyed your visit to Sport Mazda and want to welcome you both to our family. I am proud of our customer friendly reputation that has helped us to be named the Dealerrter National Mazda Dealer of the Year for the last three years. Customer voted. Thank you so much for the many kind words your wrote and for trusting enough to drive those extra miles to get to us. I am so glad that you will be driving a new Mazda now Please enjoy it for many years to come. Thank you, Jay Mealey, GM/Owner

March 23, 2018

Pricing!! Ellis was nice and professional Got me an appointment early since I have tire problems on my 1 year Mazda3! Scheduled on oil change while I was there More

by Tango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellie Diaz
Apr 09, 2018 -

Sport Mazda responded

This is Jay Mealey, Owner - I am very disappointed to hear about you negative experience with my store. I would like to learn more of the details around your visit. Please contact me personally at jaymealey@gmail.com My goal is always 100% customer satisfaction. Hopefully I can do something on my end to earn back your trust in the company. Thanks again for your business.

March 23, 2018

Best dealer out there awesome work with the guest They did such a great work explaining every single detail and helping me getting my new car , no other dealer has done a great work like Mazda i loved More

by Abimael0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Alex Stinvil
Apr 09, 2018 -

Sport Mazda responded

Making sure that we answer every question and resolve any concerns before we every ask you to make a decision on a car is very important to us. If the car is not what you want, or think you want, then we do not want you buying it. We want you to love it and I am so happy to read that is how you feel. Thank you for choosing Sport Mazda and I know that Alex Stinvil and Andy Rodriguez enjoyed your review as much as I did. Welcome to the Sport Mazda family and enjoy your new Mazda for many fun driving years. Jay Mealey, GM/Owner

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