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Sport Mazda

Orlando, FL

4.9
12,940 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,940 reviews

March 18, 2018

CX-5 Touring We bought a CX-5, our seller was Brian San Pedro; I rarely write reviews but this ocassion one is due. Brian was exceptional. We decided to go for the More

by Val M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian San Pedro, Andy Rodriguez
Apr 09, 2018 -

Sport Mazda responded

Val, Thank you. I am grateful to Brian San Pedro for providing you the exceptional service that prompted you to write this review. Brian is an exceptional young man who cares to make every customers visit the best he can provide. Once Brian new what you wanted, I know that he did everything he could to make sure it happened for you. I am also grateful that you are such a great customer. You chose well. The Mazda CX-5 is beautiful, and so, so enjoyable to drive. Please enjoy for years of safe and fun driving and welcome to our Sport Mazda family. I genuinely appreciate you recommending Sport Mazda to others. Thank you, Jay Mealey, GM/Owner

March 18, 2018

Great advisor - came in without an appt - still helped me I mistakenly came in without an appointment for a first oil change and Ellie was able to get it done. She was very professional and proactive. More

by Glishin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Mar 22, 2018 -

Sport Mazda responded

Glishin, It does happen that even the best of us forget a date or time every once in awhile. My Service Advisors at the Sport Mazda Service Center are top notch and each is a master of the impossible. Ellie Diaz, never lost her smile, and was happy to help you, I am sure. I thank you very much for writing this review. I always like staff to hear from customers how their extra effort was appreciated. Believe me, Ellie will be happy to hear it. I am grateful for customers like yourself. Jay Mealey, GM/Owner

March 18, 2018

Excelent service Excelente servicio al cliente, muy amables, recomiendo este lugar para cualquier persona que busque un auto de buena calidad y un buen servi More

by Andrasb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Falcon
Apr 09, 2018 -

Sport Mazda responded

Thank you for choosing Sport Mazda to buy your new car. I can tell by the photo that it is a beauty and I know that you are probably out on the road enjoying the drive right now. We are happy to have you as our customer and thank you for the nice review. Alexander Falcon, your salesman, will be happy to know how much you enjoyed your visit. Thanks again, Jay Mealey, GM/Owner

March 18, 2018

Amazing customer service Marilyn was awesome! I recommend her to anyone that comes to Sport Mazda. I went in right before they closed and she went out of her way to make sure More

by Ssanta89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
Mar 22, 2018 -

Sport Mazda responded

Ssanta89, Thank you for your review and for letting others know about your recent visit to Sport Mazda. I hope that you had a wonderful car buying experience and it sounds like Marilyn Santos was there to insure that you found the car you were looking for and made it through the process as quickly and easily as possible. I think you can see that the word closing is a variable term in the car business. Our customers take priority and someone will always be there when needed. We will always take the time to make sure you can make a decision that is best for you. The photo looks like you made the right decision and we certainly hope you enjoy many safe and fun miles. Thank you for being our Sport Mazda customer. Jay Mealey, GM/Owner

March 18, 2018

Excellent Service excellent service, professionalism and customer service. I was given all the appropriate information about the service of my car. You called me to con More

by Toto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Sport Mazda responded

Toto, Thanks for the review. It was great that you had the time to spend with Stephen Mendez in the Service Department and he made sure you received all the service information important to your car. He is a great Service Advisor, and I promise that you will be happy that he is always there to make your service an enjoyable visit. Thank you again and I am proud to have you as our customer. Jay Mealey, GM/Owner

March 18, 2018

A miracle Went to dealership looking to get out my current vehicle because of high payments Demarys was very optimistic and believed I was going to get a car an More

by Geraldine Woodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damarys Cruz
Mar 22, 2018 -

Sport Mazda responded

Geraldine, Demarys was so optimistic because she knows that we have a great finance team that specializes in making happy endings. You came in needing a change because of high payments and with the help of Damarys Cruz and Rey Almonte (your Finance Mgr), you left with the car and payment you needed. We are all so happy that you came to Sport Mazda for your car. Please enjoy it with our best wishes for many happy and safe miles. Your review was very kind and I know that Damarys will really appreciate it. Thank you for being our great customer, Jay Mealey, GM/Owner

March 17, 2018

Happy with my Mazda It was a great experience they were very helpful and patient, they helped me through everything.noel helped out a lot and was very helpful and kind. I More

by Andresm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Noel Ruiz
Apr 12, 2018 -

Sport Mazda responded

Andres, It was our pleasure to have you visit Sport Mazda and find the new Mazda that you were looking for. I am glad to read about the service that Noel Ruiz provided for you and how he helped to make your car buying experience a great one. Welcome to our Sport Mazda family and I wish you years of safe and fun driving in your new Mazda. Nice photo and you sure chose a beauty. Thank you again for being our customer. Jay Mealey, GM/Owner

March 17, 2018

Real Smooth Todd was very helpful. Worked quickly and was informative. The dealership was clean and updated. People were polite. Todd brought Mazda to life. Exce More

by Myles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Williams
Apr 12, 2018 -

Sport Mazda responded

Myles, Thank you for choosing the new Mazda. Saw the photo, looks like a good fit for you. I hope that you enjoy it and have many miles of safe and fun driving. I appreciated the kind words you had for Todd Williams and Sport Mazda. I and my staff welcome you to the Sport Mazda family and will look forward to serving you whenever you need us. Thank you again for your review and for being our customer. Jay Mealey, GM/Owner

March 17, 2018

Amazing! I had the greatest experience ever. The customer service since you walk in is out of this world, from the sales person,to the insurance agent and the More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby Irby
Apr 09, 2018 -

Sport Mazda responded

Jo, I am so happy that you enjoyed your visit to my dealership. When I saw that it was Barby and Rey that assisted you, I was delighted. They are both veteran professionals who are genuinely friendly and caring to make every customer visit as successful as possible. I also hope that you had the opportunity to meet more of our staff. I am so proud of the way they treat our customers. I thank you for making Sport Mazda your dealer of choice and I know by the photo that you are out there enjoying your new Mazda. Happy to have you in our Sport Mazda family. Jay Mealey, GM/Owner

March 16, 2018

Great experience, Very helpful and friendly staff. Dealerahip gave me a very good prkce for my trade and great price on the new vehicle. Salesmen Ernest was excellent More

by Ike,carbuff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Evans
Apr 14, 2018 -

Sport Mazda responded

Ike, Thank you for the review and for the many kind words you had to say about my dealership and your salesman, Earnest Evans. He is such a nice and friendly guy and know so much about cars. It is always a pleasure for him to make sure his customers always receive his best. So happy you liked the deal and found the car you wanted at Sport Mazda. Thank you so much for being our customer. Jay Mealey, GM/Owner

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