Sport Mazda

Sport Mazda responded

Nikki, It is always a pleasure to hear from a satisfied customer. Haven't you always wondered what we were doing with your car in the service area. We thought everyone should get a chance to see what happens, so we put in the service bay camera. Glad you mentioned it. I think communications is very important in service, which is why Stephen made sure to check in and update you often. The Starbucks coffee, TV, wifi, and snacks is just because you deserve it for being our customer. Thank you for the review and for being a 5 star customer. Jay Mealey, GM/Owner

Sport Mazda responded

This is Jay Mealey, Owner - I am very disappointed to hear about you negative experience with my store. I would like to learn more of the details around your visit. Please contact me personally at jaymealey@gmail.com My goal is always 100% customer satisfaction. Hopefully I can do something on my end to earn back your trust in the company. Thanks again for your business.

Sport Mazda responded

John, I was very happy for your wife when I read your review. I can understand the hesitance that some buyers have when going to a car dealership. I am so glad you enjoyed your visit to Sport Mazda and want to welcome you both to our family. I am proud of our customer friendly reputation that has helped us to be named the Dealerrter National Mazda Dealer of the Year for the last three years. Customer voted. Thank you so much for the many kind words your wrote and for trusting enough to drive those extra miles to get to us. I am so glad that you will be driving a new Mazda now Please enjoy it for many years to come. Thank you, Jay Mealey, GM/Owner

Sport Mazda responded

Maria, Thank you for choosing to look around our lot. The beautiful Mazda that you chose for your sons is being appreciated by them right now, I am sure. It is a beautiful car and I want you to know it is a safe car, having won industry safety awards. It is also loaded with safety features, and a lot of great features that your sons will enjoy. I know that Israel Camareno (Izzy) and Rey Almonte will both appreciate your kind words for the experience you had at Sport Mazda. They are both great guys and I am proud of the way they treat our customers. Thank you for being our great customer and welcome to the Sport Mazda family. I wish the boys many, many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

Making sure that we answer every question and resolve any concerns before we every ask you to make a decision on a car is very important to us. If the car is not what you want, or think you want, then we do not want you buying it. We want you to love it and I am so happy to read that is how you feel. Thank you for choosing Sport Mazda and I know that Alex Stinvil and Andy Rodriguez enjoyed your review as much as I did. Welcome to the Sport Mazda family and enjoy your new Mazda for many fun driving years. Jay Mealey, GM/Owner

Sport Mazda responded

Looking and comparing is a great way to begin car shopping. But make sure you drive the model of car your might like and ask as many questions as you want to our salespersons. Our sales team/dealership has won Dealerrater National Dealer of the Year for the last three years based on customer responses and Maia has been a Mazda Pro for several years. I know she made your visit enjoyable. Thank you for purchasing from Sport Mazda. Maia and I would both like to thank you for your review and want you to really enjoy your new Mazda for years to come. Welcome to our Sport Mazda family. We are always available when you need us. Great photo too! Jay Mealey, GM?Owner

Sport Mazda responded

Diesel, Noel Ruiz and I both appreciate the kind review. The best dealership experience accolade in the first line of your review is very much appreciated especially. We try to make sure that every customer has an enjoyable, pressure-free, and successful visit to Sport Mazda. Loved the photo and I hope you enjoy your new Mazda for many, many safe and fun driving miles. It makes me smile to hear that you are happy with your purchase and to welcome you to the Sport Mazda family. We all wish you the best!! Jay Mealey, GM/Owner

Sport Mazda responded

Indira, I appreciated your review very much and for recommending Sport Mazda to others. I am sure that Israel Camareno, your salesman, will be happy to know you are sending others his way. Thank you for choosing Sport Mazda for your new car. You made a great choice in the new Mazda CX-9. It is the most beautiful car, inside and out, that Mazda has every made. I wish you many miles of safe and fun driving and welcome you to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

You were very smart to call ahead and speak to Pedro about the car you wanted. It has been a great year for Sport Mazda and our great preowned inventory has been selling very fast. If you see it on our website, call just to be sure. Then you can have Pedro waiting for you with the keys to your new car. Thank you for choosing Sport Mazda. I know that Pedro Blanco will be happy to know that he provided a great buying experience for you. The 10/10 Recommendation made it even better. Thank you for being our customer. Enjoy your new car. Jay Mealey, GM/Owner

Sport Mazda responded

It looks like you were mighty happy with your new Mazda. I know we are happy that you chose Sport Mazda for your First Car. The one you chose is beautiful, as seen in your photo, and I want to wish you many, many miles of safe and fun driving. I also want to thank you for taking your time to write a review and to recommend Sport Mazda to others. Our best advertisements are our great customers. I know that Alex Stinvil, your salesman, will be happy to know how much you appreciated his work for you. Welcome to our family. Jay Mealey, GM/Owner