Sport Mazda

Sport Mazda responded

Toto, We appreciate your choosing Sport Mazda for your new Mazda and for taking your valuable time to write this review. The Sales Team will be happy to know that you enjoyed the service they provided, especially your Salesman, Mike Busted. I can tell by your words that you appreciated the assistance that Mike provided for your and his invaluable guidance through the entire buying process. We are all happy that you found the new Mazda you wanted and want to welcome you to our Sport Mazda family. Thank you, Jay Mealey, GM/Owner

Sport Mazda responded

Kandasamy, I really appreciate your writing this review to let others know of your recent experience at Sport Mazda. We are grateful that you chose to buy your first car from us and glad that it was a memorable visit for you. Alex Stinvil is a personable guy and a wonderful salesperson. I know that he will be extremely happy when he reads all of the nice things you had to say about him. We both thank you recommending Sport Mazda and Alex. We are proud to have you as a first time car buyer and a new Mazda owner. I know you will love this car and here's wishing you many happy, safe and fun miles. It is also my pleasure to welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Ray, Thank you very much for letting others read about your recent experience at Sport Mazda. I want to welcome you to our Mazda family and know you will enjoy your new car for many miles to come. I am proud of my sales staff and do appreciate hearing how Brian San Pedro made your visit enjoyable and successful. I know he is happy to read the nice comments you made about him and we both appreciate you recommending him to others. Sport Mazda is proud to have you as a customer. Thank you. Jay Mealey, GM/Owner

Sport Mazda responded

Mazdachic22, Thank you for writing this review. Sometimes it is not good news when we have to tell as customer that a part must be ordered. But it is just a fact of life that stocking every part for every model and year is not realistic. Nick, I am sure, made sure that there was no other way before he presented you the news. It sounds like he did everything he could to make sure you knew that we would not inconvenience you unless necessary. Nick making sure about your warranty and offering the loaner car (a new Mazda) was also to make sure you were cared for. Thank you for telling your story and I am proud of Nick and grateful to you for writing. Jay Mealey, GM/Owner

Sport Mazda responded

Geraldine, Demarys was so optimistic because she knows that we have a great finance team that specializes in making happy endings. You came in needing a change because of high payments and with the help of Damarys Cruz and Rey Almonte (your Finance Mgr), you left with the car and payment you needed. We are all so happy that you came to Sport Mazda for your car. Please enjoy it with our best wishes for many happy and safe miles. Your review was very kind and I know that Damarys will really appreciate it. Thank you for being our great customer, Jay Mealey, GM/Owner

Sport Mazda responded

Val, Thank you. I am grateful to Brian San Pedro for providing you the exceptional service that prompted you to write this review. Brian is an exceptional young man who cares to make every customers visit the best he can provide. Once Brian new what you wanted, I know that he did everything he could to make sure it happened for you. I am also grateful that you are such a great customer. You chose well. The Mazda CX-5 is beautiful, and so, so enjoyable to drive. Please enjoy for years of safe and fun driving and welcome to our Sport Mazda family. I genuinely appreciate you recommending Sport Mazda to others. Thank you, Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for choosing Sport Mazda to buy your new car. I can tell by the photo that it is a beauty and I know that you are probably out on the road enjoying the drive right now. We are happy to have you as our customer and thank you for the nice review. Alexander Falcon, your salesman, will be happy to know how much you enjoyed your visit. Thanks again, Jay Mealey, GM/Owner

Sport Mazda responded

Glishin, It does happen that even the best of us forget a date or time every once in awhile. My Service Advisors at the Sport Mazda Service Center are top notch and each is a master of the impossible. Ellie Diaz, never lost her smile, and was happy to help you, I am sure. I thank you very much for writing this review. I always like staff to hear from customers how their extra effort was appreciated. Believe me, Ellie will be happy to hear it. I am grateful for customers like yourself. Jay Mealey, GM/Owner

Sport Mazda responded

Ssanta89, Thank you for your review and for letting others know about your recent visit to Sport Mazda. I hope that you had a wonderful car buying experience and it sounds like Marilyn Santos was there to insure that you found the car you were looking for and made it through the process as quickly and easily as possible. I think you can see that the word closing is a variable term in the car business. Our customers take priority and someone will always be there when needed. We will always take the time to make sure you can make a decision that is best for you. The photo looks like you made the right decision and we certainly hope you enjoy many safe and fun miles. Thank you for being our Sport Mazda customer. Jay Mealey, GM/Owner

Sport Mazda responded

Toto, Thanks for the review. It was great that you had the time to spend with Stephen Mendez in the Service Department and he made sure you received all the service information important to your car. He is a great Service Advisor, and I promise that you will be happy that he is always there to make your service an enjoyable visit. Thank you again and I am proud to have you as our customer. Jay Mealey, GM/Owner