Sport Mazda

Sport Mazda responded

Always with a smile. Thank you for the nice comments for Natalie Deonath, Service Advisor, at my Sport Mazda Service Center. Thank you for being a loyal customer and for letting others know that it is not just a one-time event. She works hard to be consistently attentive to her customers needs and is always friendly and welcomes each and everyone for service. I appreciate you taking your time to let other know. We are proud to have you as our customer. Jay Mealey, Owner

Sport Mazda responded

Bob and Kay, Thank you both for the kind review and for telling it so that others may know of your experience at Sport Mazda, with Sean Koller (Sales) and Edwin Acevedo (Finance). We tell all of our sales staff to remember one thing they must deal, above all others. First, Listen to your Customer and find out what they need and want. Second, do everything you can to GET THEM WHAT THEY WANT. It is simple, but it encompasses all their duties. It sounds like Sean provided that buying experience for you. He listened, knew what you wanted, and the only pressure was on him to get it for you. So glad it was both enjoyable and successful for you. "I Highly Highly recommend this dealership, and Sean," was very kind of you to say. Welcome to our Sport Mazda family and I wish you the most enjoyable ownership experience ever and a safe, happy and fun drive every time you are behind the wheel. Jay Mealey, Owner

Sport Mazda responded

Demetrius, Thank you for the compliments for Jorell Figueroa and my dealership. Sport Mazda is a family-friendly dealership and we are always very happy to have a new Mazda customer choose the ultimate Mazda family vehicle, the Mazda CX-9 Grand Touring. It is a beauty of an SUV and one designed perfectly for the whole family. It is also, inside and outside, truly a premium car, with all the latest state-of-the-art features. I hope you enjoy your new Mazda CX-9 and have many, many miles of enjoyable and safe driving. I also want to welcome you to your Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Frank, Thank you for choosing Sport Mazda for your new car. One of the most important things we can do for our customers is, before making a buying decision, that every question or concern is resolved to your satisfaction. I am so glad that you mentioned that Noel Ruiz did that for you. And, I am very happy to see the photo of you with your new car. Thank you again for being our valued customer and we wish you a wonderful ownership experience. Jay Mealey, Owner

Sport Mazda responded

Thank you. The last two years of change, with new facilities and location, has made a world of difference for our service customers. New and expanded facilities, with the latest in auto services technology, have allowed us to insure that our customers receive timely high quality service at a fair price. We have added Service Advisors, Certified Technicians, and support personnel and insured that all received the latest in training and certifications from Mazda and others. Our new customer lounge with access to TV, live service cams, wireless access, connected desks for laptop users, Premium coffee, snacks, and comfortable sofas and chairs, has made the service waiting much more enjoyable. All of this was done to make sure that you and your wife, along with all our valued customers, have the service experience you should expect, and deserve. Thank you for being our valued customer and on behalf of Ellie Diaz, your Service Advisor, and myself, thank you very much for your kind review. Jay Mealey, Owner

Sport Mazda responded

T., It is a beautiful car, the Mazda 6 Signature, and is just the first of the "signature" models that will lead to a new line of Mazda 6 models in the future. More of a premium, inside and out, and with a full complement of high quality features. I am not surprised that your neighbors noticed it. I hope that you and your wife both enjoy your new Mazda. Driving the change to the more premium models is the FEEL ALIVE sensation that will be designed into all future models. We thank you for being our special customer at Sport Mazda and welcome you and yours to our family. I thank you for the many compliments throughout your review, especially the ones about my staff and the way they treated you throughout the buying experience. Your last sentence, the recommendation, was appreciated more than you know. We are proud to have you as our customers and wish you many, many enjoyable, safe and fun miles in your new Mazda 6 Signature. Please tell all your admirers to just ask for Sean at Sport Mazda. Thank you again, Jay Mealey, Owner

Sport Mazda responded

It is our pleasure to make sure you receive the service you should expect and deserve here at Sport Mazda Service Center. I thank you for your review and am very happy your are our valued customer. I appreciate your business and comments. Jay Mealey, Owner

Sport Mazda responded

Dan, Thank you so much for the photo and the two models nicely compliment each other. I wish you many safe and fun miles in your new Mazda and am proud to welcome you as a member of our Sport Mazda family. The WHOLE CREW wants you to know that it was our pleasure to have made your purchase possible and find you the beautiful new Mazda you wanted. We look forward to your return for your next car and I know Marilyn and Rey will more than happy to assist you once again. Thank you for letting others know about the service you received. You are right, we are a family-owned and operated dealership and have been in the auto business for many years. This generation of Mealey family management has created buying experiences that are friendlier and very well received by today's customers. You may not know, but because of customers like yourself, Sport Mazda has been awarded the Dealerrater National Mazda Dealer of the Year for the last three years, all based on customer ratings. Thank you, Jay Mealey, Owner

Sport Mazda responded

Thank you very much for your review and for the very strong recommendation of Earnest Evans for the excellent buying experience he provided you. I agree with you on all the nice comments you had to make about Earnest. He is a wonderful person, before he is a great salesperson. He genuinely enjoys helping customers and is a real Mazda professional. I know that he was happy when you found the car YOU WANTED. Rey Almonte, Finance Manager, is another of our veterans who have become the foundation of my staff. The one thing that sets them all apart is their friendliness, concern, and care to make sure customers have all of the information to answer questions and concerns BEFORE making the best buying decision, FOR THEM. On behalf of my entire staff, I want to welcome you to our Sport Mazda family and thank you for choosing us for your new Mazda. I hope you enjoy every single mile behind the wheel in your new Mazda. May it be safe, happy, and fun. Jay Mealey, Owner

Sport Mazda responded

MiMac, Thank you for your review and for choosing Sport Mazda Service Center. The one great thing about my staff is that they all care about making sure that you are aware of everything about the service on your car. Our belief is that you should know so that you can properly make the best decisions for the care of YOUR CAR. I am glad that Natalie and Angelo did that for you. We all thank you for being our great customer. Jay Mealey, Owner