Sport Mazda

Sport Mazda responded

Bclerico, I appreciate the review. I cannot tell you how much that bothers me too. For your car to be repaired and ready to go and then you find out you have to wait to get it cleaned. It makes us look like less than the great service provider we way we are. I haven't heard that it has been a problem before but I promise you I am going to address with the Service Manager. I thank you for letting us know. Since you gave Stephen Mendez the stars I hope it means that the rest of your visit went well and the visit was successful. Thank you again and I wish you a great holiday season. Jay Mealey, GM/Owner

Sport Mazda responded

Aleshkam, That was very nice of you to let others know of the experience you had during your last visit to Sport Mazda. Being this was you first car, I hope that your experience will be remembered fondly. Israel Camareno and Alex Stinvil are two members of our great sales team and I am sure they made sure that you had an enjoyable visit. I can tell by the photograph that accompanied the review that you made a good choice. Wish you many miles of safe and happy driving. Thank you for being our customer and we wish you a great 2018. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the review and for the providing a great motivation to the Sales Team today. I am proud that you chose my dealership for your new car. We have a great selection of quality used cars at Sport Mazda and it was great that you found the one for you on our lot. Your Sales Team, Delvin, Jason and Rey were happy to have made your visit a successful one wish you miles and miles of safe and happy driving in you new car. Welcome to our Sport Mazda family and on behalf of the entire staff, I wish you a Merry Christmas and a Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Csoke, Alex was very p[eased to read your review and was so glad that you enjoyed the buying experience he provided. I am so glad you chose Sport Mazda for your next car and we were very happy to have you as our customer. We were all delighted to hear about the fun experience and the recommendation you made to others to ask for Alex. Please do. Good salespersons, working hard for you, are always happy to see that it was appreciated. Thank you again and we wish you miles of safe and enjoyable driving in your new car. May 2018 be a fantastic year for you and yours. Jay Mealey, GM/Owner

Sport Mazda responded

Janitza, Enjoyed your photo and review and want to thank you for choosing Sport Mazda for your new Mazda. Your choice of the 2018 Mazda CX-9 is one I know you will never regret. It is luxury without the price tag, and everything about it is so well crafted that you will be enjoying the spectacular ride for years to come. It sounds like everyone worked very hard to make sure you had every concern and question answered and felt very confident in your buying decision. Welcome to our Sport Mazda family and we wish you many safe and fun Mazda miles in your new CX-9. Jay Mealey, GM/Owner

Sport Mazda responded

Ann, I am happy that Barby Irby was able to make your buying experience both enjoyable and successful. Of course this is a great time and we have a large inventory and great pricing. You will not regret your choice of vehicles. Thank you and we welcome you to the Sport Mazda family. Enjoy your new CX-5. Jay Mealey, GM/Owner

Sport Mazda responded

Jomama, I am glad that you planned to drive a CX-5 first. It is easy to see the ads on TV and believe that every car drives like a dream. But it isn't always true. I am sure when you drove the Mazda CX-5 you appreciated the drive. We call it the MAZDA FUN DRIVE. Mazda has done an amazing job to insure every car it makes has that Fun Drive. After you like the drive, then you can see if the rest of the details fall in line. Thank you for the nice things that you had to say about our people and your buying experience. I know that Maia made sure that you enjoyed your visit and it sound like all the details did fall in line. I am glad you chose a Mazda CX-5 from Sport Mazda and happy to welcome you to our family. Please enjoy miles and miles of FUN MAZDA DRIVING. Jay Mealey, GM/Owner

Sport Mazda responded

Asante, I am so glad that you chose to come to Sport Mazda for your next car. Thank you this review and the photo that was attached. I know you mentioned it but I think it is important what you said about the treatment you received from Marilyn. The Sport Mazda Car Buying Experience is not just for our new Mazda customers, but I feel very strongly that every customer, new or used, deserves the same respect and the same service. I know that Marilyn and her sales team support did everything they could to make your visit enjoyable and to get you the car you wanted. I am so glad she did and that you leave happy with that car. I wish you safe and happy travels and hope 2018 is good for you and yours. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

TAWilliam, Another loyal Mazda owner chooses Sport Mazda for their new Mazda. Trust us that we will always make sure you have a great experience whenever you visit the dealership. So happy that your buying experience was your best yet. Please continue to be our Loyal Customer. Thanks for the purchase, the review, and the many kind comments about the way you were treated. Making it enjoyable with no hassle or pressure is our goal. Thank you for letting others know that we did just that. Enjoy your new Mazda and have many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you on behalf of Sport Mazda and especially Mike Busted and Andy Rodriguez, your sales and finance team. I am so happy you appreciated the service they provided you and making sure that they got you the car you wanted. Thank you for the 5 Stars for Mike, Andi and Sport Mazda. We appreciate it very much. We believe every customers should receive the service they deserve and I am so glad you felt that we met your expectations. Enjoy your new Mazda and welcome to our Sport Mazda family. Jay Mealey, GM/Owner