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Sport Mazda

Orlando, FL

4.9
12,960 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,960 reviews

October 27, 2017

Great experience! It was a great experience going in the dealership. No pressure by the salesman and tries his best to meet in the middle. I would go back in the future More

by MPR2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted
Oct 30, 2017 -

Sport Mazda responded

Thank you for your kind review. Glad that you had a great experience at my dealership and happy to know that Mike Busted, your salesperson, made your visit enjoyable and successful. As you found, my sales team will go out of their way to make sure you receive the best deal possible. Welcome to our family and we wish you years of safe and happy motoring. Jay Mealey, GM/Owner

October 27, 2017

Quality and top notch customer service We dealt with Mike Losardo as our salesman. We could not have been more pleased with him. We already had a used Mazda CX-5 selected on the internet. M More

by Calhoon!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Losardo, Andy Rodriguez
Oct 30, 2017 -

Sport Mazda responded

John and Elizabeth, I cannot tell you how proud I am to welcome you into our Sport Mazda family. Certainly, your review was a welcome read for me and I am so happy you had such a wonderful experience at my dealership. The nice things you said about Mike Losardo and Andy Rodriguez are so much appreciated. Knowing a customer enjoyed their visit and left happy make every one of them want to do even better for the next customer. It is nice to know that my staff provided such a warm welcome and treated you to one of your best car buying experience ever. Thank you again for being our great customer and best wishes for years of safe and fun driving in your Mazda CX-5. Jay Mealey, GM/Owner

October 27, 2017

Excelentes service Excelente servicio, departe del vendedor. Es recomendado un cien por cient, por su excelente calidad y trato al comprador. gracias por la ayuda. More

by Eimyvolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Soto
Oct 30, 2017 -

Sport Mazda responded

Thank you so much for your review. Miguel Soto is a wonderful guy and a great salesman and really appreciates your kind recommendation. I appreciate very much that you chose my dealership for your new Mazda and for the nice words you had to say about your experience. We are proud to have you as a new member of the Sport Mazda family. Jay Mealey, GM/Owner

October 26, 2017

Simple and professional The staff members that helped me out were very kind, knowledgeable, and attentive. They were very professional, advised me of the potential work that More

by Steroyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Nick Radoslavov
Oct 26, 2017 -

Sport Mazda responded

Thank you for the nice comments on our service team and your recent visit. I am always so proud when customers say that their experience was so friendly and helpful. Service is always the most important product at Sport Mazda and insuring that customer and car are properly cared for with no pressure or hassle. We know that many customers come to the dealership for specific services they want. It is guys like Nick Radoslavov, your service advisor that make sure you leave with all the information you need to plan future visits, insuring that you and your car remain safe and happy. Thank you again for your review and so glad you are our customer. Jay Mealey, GM/Owner

October 25, 2017

They give me a great deal and good price They makea miracle to disappear my bad equity and get me approve and they where friendly in the process not like other places I went in this proces More

by Jonlugo34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Oct 26, 2017 -

Sport Mazda responded

I have a wonderful staff here at Sport Mazda and am very proud of each and every one. I really appreciate you taking your valuable time to let us know about your visit to our dealership and the results that Mark Cappetta provided for you. Mark is an exceptional salesperson and a friendly and caring individual. Working with our exceptional finance team, it sounds like they were able to "make a miracle" for you and you left with a new car. You are right, we are not like other dealerships. I am so happy you found us and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

October 25, 2017

So happy My first experience in America was awesome. They are very professional. I do not speak english enough and they made sure I undestand. thank you s More

by vivian Pinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted, Yanavive Santiago
Oct 26, 2017 -

Sport Mazda responded

Vivian, Welcome to Florida and we wish that you find all of your experiences to be as awesome as what Mike Busted and Yanavive Santiago provided for you. You look happy in your photo with your new car. It was our pleasure to have you as our customer. I want to welcome you to our Sport Mazda family, where you will always find a friendly and caring staff that will always treat you with the respect you deserve. Thank you for being our customer and writing this review. Jay Mealey, GM/Owner

October 25, 2017

A Great Car Buying Experience Mazda Sport dealership of Orlando has to be one of the Best experiences I have had buying a used car. The sales people ( Earnest Evans) and (MarkCappe More

by Mazda Sport Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Evans, Mark Cappetta, Brian Tokarczyk
Oct 26, 2017 -

Sport Mazda responded

While we are primarily a Mazda Dealership, used cars are indeed a very large part of our business. Our staff does not differentiate in the level of customer service provided between the new and used. In your case, you had three veteran members of our Sales Team, Brian, Mark and Earnest working together to insure your experience ended in a successful purchase. I agree with you about Brian and am so happy that he made such a difference in your experience. I like to think that each and every member of my sales team is friendly, professional, honest and caring in how they work with their customers. I saw your photo and am so happy that we could make it possible for you to leave happy, with your new car. Thank you again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

October 25, 2017

A great second impression! I had a bad first experience at this dealership and the service center totally changed my opinion. My car was done quickly, all service advisors were More

by Laesteinbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Larson, Nick Radoslavov
Oct 26, 2017 -

Sport Mazda responded

And, we thank you for giving us another chance to change your opinion of us. I would certainly love to say that we are perfect, every time, but that is just not so. With the volume of business we do at our new Sport Mazda facility, we may disappoint a customer. From the number of reviews we have received, I am glad to say that it is not often. I am especially proud of the service team under Donny Larson, Service Manager. A Sport Mazda veteran, he and his great team, like Nick Radoslavov, your service advisor, are friendly and professional and really take pride in doing a great job for each and every customer. I am so glad you returned and I thank you so much for your review. Proud to have you as our customer. Jay Mealey, GM/Owner

October 25, 2017

Positive Service Experience Sport Mazda has the best service department I’ve ever in countered. They are always polite and friendly when greeting customers. My car is serviced i More

by Virginia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Sport Mazda responded

Virginia, I could not ask for a better review than this. Our entire service team, like Stephen Mendez, your service advisor, really like making sure their customers received their best and leave happy and satisfied. It sounds like we did just that during your visit. Thank you so much for letting others know and for saying such kind things about our Sport Mazda Service Department. Grateful to have you as our customer. Jay Mealey, GM/Owner

October 24, 2017

Fast painless experience Had a very pleasant experience here at this dealership. While, they no longer had the car I came in for, they quickly found alternatives that would wo More

by robadopolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Busted
Oct 31, 2017 -

Sport Mazda responded

Happy to hear that even though the exact car you wanted had been sold, that Mike Busted, your salesperson, was able to quickly find you a great alternative vehicle. With the rapid growth of Sport Mazda, our inventories of both new Mazdas and quality used vehicles is much larger than every. Thank you for pointing out how Mike listened to you and made sure that any alternatives were cars and colors that you were already interested in. It is very important that we hear what you want and do everything we can to make sure we get it for you. Grateful that you found Sport Mazda and are now a very welcome member of our family. Jay Mealey, GM/owner

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