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2,559 Reviews of Sport Mazda - Service Center
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May 04, 2018
5 Star Service I had a great experience at your service department. (Something I thought I’d never say about any service department) Ellie, my advisor, was awesome. I had a great experience at your service department. (Something I thought I’d never say about any service department) Ellie, my advisor, was awesome. Not pushy or overbearing. Listened to my needs, made some suggestions and then got the job done. Very comfortable waiting area also. More
by TMacinFla
Employees Worked With
Ellie Diaz
Helpful May 04, 2018
Maintenance plus recall fix appointment was kept as scheduled. Stephen Mendez explained what was happening with work as it was progressing. Costs were itemized before work w appointment was kept as scheduled. Stephen Mendez explained what was happening with work as it was progressing. Costs were itemized before work was preformed. All work finished in a timely manner. Excellent job. More
by moose
Employees Worked With
May 03, 2018
Great Customer Service James was very courteous and professional. He made sure that all my questions were answered. He allowed another advisor from a different dealership to James was very courteous and professional. He made sure that all my questions were answered. He allowed another advisor from a different dealership to contact him to answe questions on my behalf. Very pleased with the service this dealership has always provided me and with their outstanding staff they hired. More
by RaymondMunoz
Employees Worked With
James Resmondo
May 03, 2018
Service Nick provided excellent customer service. Overall work flow fast. Answers questions and tending to customers needs. My service at Sports Mazda was Nick provided excellent customer service. Overall work flow fast. Answers questions and tending to customers needs. My service at Sports Mazda was overall exceptional and professional. More
by MarieAndMark
Employees Worked With
Nick Radoslavov
May 02, 2018
OIL CHANGE AND VIBRATION WITH THE STEERING WHEEL I had a lot of vibration with my steering wheel on my 2016 MAzda 6. Ellie was able to get the tech to review it and fix the issue with no cost out of I had a lot of vibration with my steering wheel on my 2016 MAzda 6. Ellie was able to get the tech to review it and fix the issue with no cost out of pocket. More
by AJSINGH
May 02, 2018
Awesome service Very profesional and courteous. Seems like they really care about the costumer. Work done in good time. Comfy area to wait for the service to be done Very profesional and courteous. Seems like they really care about the costumer. Work done in good time. Comfy area to wait for the service to be done More
by Mile
Employees Worked With
May 02, 2018
Great Experience Mazda was great. Work flow was fast and easy even though they were backed up. Thank you very much for you help in servicing my car. Mazda was great. Work flow was fast and easy even though they were backed up. Thank you very much for you help in servicing my car. More
by Mazda6 420
Employees Worked With
James Resmondo
May 02, 2018
Outstanding Customer Service! James was very polite and made sure my questions were answered. My service at Sport Mazda was exceptional and didn't take long at all for my maintenan James was very polite and made sure my questions were answered. My service at Sport Mazda was exceptional and didn't take long at all for my maintenance to be completed. More
by Michael Marcho
Employees Worked With
James Resmondo
April 30, 2018
Excellent First time using Sport Mazda for my oil change. Excellent customer service provided. Everyone was friendly. The service was timely, I was treated with First time using Sport Mazda for my oil change. Excellent customer service provided. Everyone was friendly. The service was timely, I was treated with respect. We will definitely recommended Sport Mazda to our friends and family. More
by Friend
Employees Worked With
Nick Radoslavov
April 26, 2018
Worst Mazda Dealership Ever This dealership is the worst ever. It should have "zero" stars if I could give them that. They sold me a car with 2 keys and refuse to give me the s This dealership is the worst ever. It should have "zero" stars if I could give them that. They sold me a car with 2 keys and refuse to give me the second one after I signed the contract. " I'm sorry, we can't find the other key," they said. They told me to come back and they would get me one. So I came back another day and waited for them to get me a key. They said it is not programmable after waiting 4 hours for it to get done. Then they told me they would give it to me the next time I brought my car in to be serviced. They still didn't do it. One employee said i. The co puter it says that we made you the key but you refused to take it. Huh? Another employee said they couldn't make a key. The managers also kept switching me to other managers saying it was the other managers responsibility. When I telephoned about it, they kept switching me until there was a voice mail or they hung up on me. When I first bought the car I had a temporary license plate and it took months to get the permanent license plate from them. They promised numerous time's they would send it to me, even by FedEx and never did. They would hang up on me, put me on hold and never come back, or put me to voice mail always saying the person I needed to talk to "wasn't " there that day. This is the worst place to buy a car. They don't give out loaners either even though you have a warrenty stating they need to give you a loaner. They told me the recall on my airbag was not an important enough recall to give me a loaner while they fixed it. Be careful they also try to sell you an expensive warrenty when you buy your car and they don't honor it anyway. Stay away from this dealership and I'll never buy another Mazda again. More
by May
