2,559 Reviews of Sport Mazda - Service Center
Great servicing experience I had a sudden "check your tire pressure" alarm on my CX5 which was not going away in-spite of inflating the tires. So, I was concerned and rushed to I had a sudden "check your tire pressure" alarm on my CX5 which was not going away in-spite of inflating the tires. So, I was concerned and rushed to Mazda service center without any prior appointment, considering emergency. Ellie greeted me at the service entrance and heard the problems I am having with my car. She was extremely knowledgeable, courteous and explained me what could be the reasons causing the problem. After signing some documents, she Asked me to wait for an hour to check precisely the source of the problem. Later on, she let me know that one of my tires had a micro leak which was causing this problem, slowly leaking the air pressure. It was immediately fixed and I was out of the service center within the specified time. I was happy that I didn't have to wait long and the servicing charge was also reasonable. I was very happy with the service I received. Thanks Ellie and Sports MAZDA. More
tire replacemnt Had a tire blowout from hitting debris on road. With less than 2000 miles on car wanted exact tire replacement. Made many calls to tire shops in are Had a tire blowout from hitting debris on road. With less than 2000 miles on car wanted exact tire replacement. Made many calls to tire shops in area of my house and no one could get tire in a timely manner. Called dealership and James confirmed they had the tire, Quoted a reasonable cost and set appointment for next morning. All went at least as good as expected. James kept me informed as to the progress of the repair as I waited. Told me when it was completed, and as car was being complimentary washed, he walked me to cashier to pay so as soon as car came up i was on my way. VERY efficient and courteous. Dealership has been great to deal with and will continue to utilize service department for issues and routine maintenance and will definitely recommend for sales as well. More
Pleasant A pleasant place to wait with quiet areas as well where you could use your phone and staff are awesome and very friendly and polite A pleasant place to wait with quiet areas as well where you could use your phone and staff are awesome and very friendly and polite More
Great service Ellie always treats her customers as friends or family, very pleasant to work with and she’s very detailed when explaining everything they have done t Ellie always treats her customers as friends or family, very pleasant to work with and she’s very detailed when explaining everything they have done to your car. More
Great customer service! Very nice, polite and professional. He took his time explaining everything to me and made sure I was informed of everything that wa customer service! Very nice, polite and professional. He took his time explaining everything to me and made sure I was informed of everything that was going on with my vehicle. More
Courteous and Great Service My brake booster needed to be replaced and James was instrumental in getting me a timely appointment and keeping my service cost as close to what was My brake booster needed to be replaced and James was instrumental in getting me a timely appointment and keeping my service cost as close to what was quoted. Ellie assisted with checking me in while James was at lunch. She was also very pleasant. A loaner car Was also available for me to use to return to work. James kept me updated on progress, price and when the work would be completed. Thank you. More
Exceptional Service Ellie is extremely courteous and efficient -- unfailingly greets me with a cheerful disposition and processes my vehicle for inspection and maintenanc Ellie is extremely courteous and efficient -- unfailingly greets me with a cheerful disposition and processes my vehicle for inspection and maintenance promptly. Scheduled service is always a pleasant visit. Thanks! More
Oil Change This was my first time using Sport Mazda for my oil change. Excellent customer service provided. Everyone was friendly. The service was timely, we wer This was my first time using Sport Mazda for my oil change. Excellent customer service provided. Everyone was friendly. The service was timely, we were treated with respect. We will definately recommended Sport Mazda to our friends and family. Thanks for your service. More
Great customer service From the start through leaving Nick was very helpful, offering advice and recommendations but never coming across as being pushy. It felt genuine, so From the start through leaving Nick was very helpful, offering advice and recommendations but never coming across as being pushy. It felt genuine, so many customer service people come across as phony and fake and Nick made it a very pleasant personal experience. More
Super service Nick was great from the beginning, this is my first time doing a service(oil change) n exceeded my expectation n was very satisfied with the service. Nick was great from the beginning, this is my first time doing a service(oil change) n exceeded my expectation n was very satisfied with the service. I recommend Sport Mazda 100% for any type of services, thank you Sport Mazda. Keep on the good work guys!!!!!!! More