2,687 Reviews of Sport Mazda - Service Center
Good attention from Luis and excellent explanation in all my car services and my waits. all my car services and my waits. More
This was the first time I have ever had a wonderful experience at a car dealership. The staff is AMAZING! They listened to me and made every effort to find the problem with my car. They were kind, know experience at a car dealership. The staff is AMAZING! They listened to me and made every effort to find the problem with my car. They were kind, knowledgeable and actually made me feel like they cared. I recommend them enough! I will definitely be back! More
Jose and Stephen are very customer service driven. The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safe The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safer driving on busy Florida roads. My oil changes, tire rotations and any future major repairs will be completed at Sport Mazda OBT. If I must note any room for improvement it would be to have vehicles returned on time. I arrived 15 minutes early for my appointment which seemed to disappear - although I was called to confirm it and I then called back to reconfirm it and explain my vehicle had to be taken on time. I was unfortunately made late to a doctor appointment. It was made VERY clear how pressing my time was and exactly what time I needed to leave. After my car was washed, it sat in the parking lot and no one knew. I was standing in front of Jose for quite a while waiting. Not until I said something, did Jose check on it for me and then Stephen ran out to get it. Didn’t matter at that point. This caused me to miss my doctor appointment and I then still had to pay their office for not cancelling it on time. The previous visit had my husband and me waiting there for over 3 1/2 hours for a simple oil change. This wasn’t even a weekend or late afternoon appointment. More
Service took care of my car quickly. The service area is very clean , and everyone there is very nice and professional, and are willing to help you. The service area is very clean , and everyone there is very nice and professional, and are willing to help you. More
Great service from A to Z. Every single employee will treat you with respect and will make you feel that you are really important Every single employee will treat you with respect and will make you feel that you are really important More
Good service, nice people, could be a bit faster but still good overall do recommend still good overall do recommend More
THIS PLACE IS GREAT 10/10 WOULD RECOMMEND I LOVE MY ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. More
Appointment at 7:30am for a simple oil change. Gates to dealership locked until 7:45am. After trying to upsell $900 in “needed” services, the $100 oil change was complete almost 2 hours later. Wha Gates to dealership locked until 7:45am. After trying to upsell $900 in “needed” services, the $100 oil change was complete almost 2 hours later. What’s the purpose of making an appointment? An oil change should not take 2 hours. More
Sport Mazda South has done a great job servicing my car. My most recent service had a repeat of service that was performed 6 months prior. I pointed out this mistake, and the service manager promptly refun My most recent service had a repeat of service that was performed 6 months prior. I pointed out this mistake, and the service manager promptly refunded money for the duplicated service. Julie was a big help also. Very responsive and polite. More