Sport Subaru - Service Center

Sport Subaru service reps have always been top of the line with us since we purchased our accent. However when we came in yeaterday to talk about the paint job on our car, we checked in with Paul who has line with us since we purchased our accent. However when we came in yeaterday to talk about the paint job on our car, we checked in with Paul who has always provided excellent service to us since he has been our service representative. After discussing the roughness of our paint Paul had the car washed and wax to see if the surface of the paint still felt rough and it did. Paul requested his service manager, Chad Vance to come out and check it. After talking with Chad we were told this was not covered under the paint warranty we had purchased. My wife or I did not care for the tone of Chad's voice. We felt we were sold a bogus warranty from what we remember being told about the warranty from the sales associate at the time of purchase. After leaving a little angry after dealing with Chad. I had mentioned contacting the FTC about being lied to on that particular warranty it didn't phase Chad and he just said go ahead and contact them. That's when I felt that maybe we made a mistake dealing with Sport Subaru. Anyway got home and read through the warranty again and Chad was right, there was nothing I could do and the warranty expires this month so not even worth canceling, lesson learned on warranties. My apologies to Chad but still did not care for the frustrated tone in his voice. If we ever decide to buy from subaru again we will not be purchasing the extra warranties. Thank you for your time. More

Nice atmosphere inside and snacks/drinks provided. All of my services are usually done in a timely manner. Staff is nice. All of my services are usually done in a timely manner. Staff is nice. More

Blaine is absolutely amazing. I’ve been working with him since 2014 and wouldn’t have it any other way. I live in Miami and drive my Subaru back to Orlando specifically to work wi I’ve been working with him since 2014 and wouldn’t have it any other way. I live in Miami and drive my Subaru back to Orlando specifically to work with Blaine and the team. He’s a huge reason why I still have my Subaru today. More

Our sales person David White was awesome and informative !!! Very pleased with his knowledge , and made us feel valued ! Great person ! !!! Very pleased with his knowledge , and made us feel valued ! Great person ! More

The people working at Don Mealey Sport in Subaru are top notch. From Ramon Grana (GM) to Paul Rasmussen (Service) and others. We highly recommend this dealership for buying a car and getting it serviced. Th notch. From Ramon Grana (GM) to Paul Rasmussen (Service) and others. We highly recommend this dealership for buying a car and getting it serviced. The dealings we have had with them are friendly, honest, knowledgeable, fair, and they bend over backwards to make you happy. Special shout out to Ramon Grana .. super appreciate how well you handled a warranty issue. We can’t Thank you enough!! More

Sport Subaru. service department is the place to take your vehicle. They are stellar. There knowledge courtesy accuracy and speed are second to none. Paul Rasmusse service department is the place to take your vehicle. They are stellar. There knowledge courtesy accuracy and speed are second to none. Paul Rasmussen was my last service rep there. He went way beyond to make sure we were happy with our service. More

Jon was great during my service today. He let me know about services offered specials and made sure I was completely satisfied with my experience. I appreciate him letting me make my own He let me know about services offered specials and made sure I was completely satisfied with my experience. I appreciate him letting me make my own choices and giving me a great experience. More

We went in to get a simple oil change and Jonathan made the experience even better. He explained everything well gave us a quote of how long and offered us snacks and showed us where to sit. It was our fir the experience even better. He explained everything well gave us a quote of how long and offered us snacks and showed us where to sit. It was our first time at Subaru and they even finished our oil change 20 mins earlier than expected. We will continue to go back to Subaru because of the amazing experience we had & especially the great service that was provided by Jonathan. He made us feel comfortable. More

Dashira is awesome! Her service went above and beyond. I used to take my car to another dealer for maintenance and service, but I was so happy with my experience, that Her service went above and beyond. I used to take my car to another dealer for maintenance and service, but I was so happy with my experience, that I will from here on out, be a loyal customer at the John Young Pkwy Sport Subaru. I brought my vehicle in for an oil change and to have a clear bumper protector removed. The process of removing the bumper guard didn't go as originally planned but Dashira was in communication with me through the entire process and in the end, she and her team saved the day. My car looks beautiful now. Their work was nothing less than stellar. I don't usually write reviews and admittedly this review should have been written a couple of months ago when I received my car...but I just wanted to make sure that Dashira is recognized. Dashira is awesome and I am grateful that she was the person who helped me. Thank you! More

I love Suburu so much that I had 2 specialty license plates made. SUBISNX and SUBITLS Always friendly and always a pleasure visiting. Would recommend 100% plates made. SUBISNX and SUBITLS Always friendly and always a pleasure visiting. Would recommend 100% More