Springfield Hyundai

Great hard working friendly people! I needed a new car and fast! A car I was financing from another local dealership was on its last leg and I was upside down in it. But the team at Spr I needed a new car and fast! A car I was financing from another local dealership was on its last leg and I was upside down in it. But the team at Springfield Hyundai did everything to make this process as easy as possible. Even with my trade givin me more than I ever expected! The dedication of Michelle and her timely responses whenever I had a question is what really made me choose to purchase my vehicle. Then Alark's dedication to finding me a bank that worked for my budget and getting me a great rate as well. Then I can't forget my salesman Steve... I bought a car a few years back from him he was great then and he was even more amazing now! A true vet in the car business he doesn't bs you and does everything in his power to make this a seemingly painless process. The hospitality is one I have never experienced before from a dealership. While my car was getting ready for delivery they knew I had prior engagements and allowed me to take one of their certified vehicles (a 2013 Hyundai Elantra) which ran as great as any brand new car I have ever driven. They even offered my son pizza while we were finising everything up. Who does that? It wasn't for the customers this was this employees lunch and when my 3 year old saw him with it as he was on his way out the door he gave his pizza to him without hesitation. The hospitality, the atmosphere, the dedication from not just sales but the management team, and supporting staff is the best I have ever experienced. I am glad to be part of the Springfield Hyundai family and would recommend anyone looking for a car to go to these guys. You won't feel like another customer or just a commission check. They make you feel as though you're apart of their family, and that's because you are. Thank you guys for an amazing experience you have truly given me an everlasting impression of the way the car business should work and what great customer service looks like. More

Curtis went the extra mile I had a great experience. Everyone involved were tremendous in helping me find the right rate for me and my new car. The showroom closed at 5 o'clock I had a great experience. Everyone involved were tremendous in helping me find the right rate for me and my new car. The showroom closed at 5 o'clock on Saturday but they stayed almost 3 hrs after to make sure I left with my 2014 Hyundai Accent. Their professionalism and friendliness never wavered. This was my second experience buying from Hyundai and the experience was even better the first time. Top scores- all around! More

Marion What exceptional service! I could not be happier with the experience I had. My salesperson, Curtis Wilson, was knowledgeable, kind, patient and court What exceptional service! I could not be happier with the experience I had. My salesperson, Curtis Wilson, was knowledgeable, kind, patient and courteous. I will recommend him and Springfield Hyundai to everyone I know. He was the best! More

No pressure sales Everyone from the internet team to the front desk to the sales associate to the sales manager were super helpful and I never felt pressured. Friendly Everyone from the internet team to the front desk to the sales associate to the sales manager were super helpful and I never felt pressured. Friendly, courteous and knowledgeable service all around. I left in a 2015 Sonata Sport and it drives like a dream!! More

My new car I really love my car the only thing i didn't agree with is that i was told one price that my car note would be and when i came in to sign my paper wor I really love my car the only thing i didn't agree with is that i was told one price that my car note would be and when i came in to sign my paper work it was a 100.00 more than i was given that made me very unhappy!!!! More

Springfield Hyundai Everyone at the dealership was very friendly and personable with absolutely no pressure. I would like to particularly acknowledge our sales person Cur Everyone at the dealership was very friendly and personable with absolutely no pressure. I would like to particularly acknowledge our sales person Curtis Wilson. He was very well informed and knowledgeable about the vehicle we eventually purchased and took all the time necessary to explain its various features and answer our questions. All in all, definitely one of our most pleasant car buying experiences. I would certainly recommend this salesperson and dealership to others. More

A smooth comfortable experience I bought a new sante fe 2.0 turbo several days ago; Keith Sharon made the experience stress-free and very smooth. I highly recommend asking for him if I bought a new sante fe 2.0 turbo several days ago; Keith Sharon made the experience stress-free and very smooth. I highly recommend asking for him if you're thinking of buying a new vehicle. More

great deal & experience We started on line with Kelly as she was great, the we went to the dealership and met Craig, he informed me about being able to get a car that was not We started on line with Kelly as she was great, the we went to the dealership and met Craig, he informed me about being able to get a car that was not on the lot. Great because we didn't care for the color that was there, then Craig gave us a great price on a car and was able to get it there in a few days, my mother is 77 and she is acting like a kid on Christmas with her new car. Thanks AL Reilly More

Great, comfortable new car buying experience I was searching for a new or verified pre-owned car. I dealt with several dealers in person and on the phone. Springfield Hyundai was by far the most I was searching for a new or verified pre-owned car. I dealt with several dealers in person and on the phone. Springfield Hyundai was by far the most helpful and efficient. They were certainly persistent, but in a very friendly, non-aggressive way. Keith Sharon was lovely to work with- I never felt like he wasn't being 100% honest with me and he was never pushy or over-confident, which I experinced at other dealers. They also followed up consistently and were clear about options and availability from the start. Highly recommend! More

I love Springfield Hyundai!!!! My car was totaled days before Christmas. I was so very upset. I went to several other dealerships trying to find something affordable. The other deal My car was totaled days before Christmas. I was so very upset. I went to several other dealerships trying to find something affordable. The other dealers were pushy and aggressive. They kept trying to talk to me about car color when I said to begin with that I didn't care about the color. I needed somehing affordable that my family could all fit into comfortably. I was ready to give up and just wait to buy when someone told me to go to Springfield Hyundai and to see Cheryl. Unfortunately she was very busy but she brought Mike over to help me instead. He was a GOD send. He wasn't pushy or insulting. He didn't assume anything and asked a lot of questions. He actually listened to me.he made car buying a very plesant experience. I don't think that I will ever go to another dealership after this. I'm in a 2015 hyundai Sonata with the sport package and I feel like a rock star!!! Thank you Springfield Hyundai. You guys are my new family. More